Expert Tips to Drive Cloud ERP Adoption in Your Organization
Tell employees what’s in it for them.
Some people are threatened by change. They’re used to working one way, and a shift in the status quo makes them anxious. Is their job in jeopardy? Can they learn the new software? Share the win-win benefits they’ll experience. With more automated and streamlined workflows, for example, they’ll have more time to focus on strategic endeavors. They’ll have user-friendly tools in a modern interface that will make working in their system simpler than ever, and they may have mobile and remote access to stay productive on-the-go. Keep your messages positive, and express that they’ll be trained on the new technology—and, once they’re using it, their jobs will likely easier and even more satisfying.
Provide ample training and user support.
It’s critical your new Acumatica ERP system’s users know how to make the most of their new software. Find out what your employee base needs to know–where they need the most help–and focus training resources there. Leverage help from both your implementation partner and Acumatica, and tell employees where they can go for help with any questions or feedback. This is an ideal opportunity to ask a power user (or two) who’s well liked by employees to “champion” the change and get employees excited about it, serving as a role model and source of information.
Celebrate achievements along the way.
Set some landmarks for your project–key dates and activities–and report on progress and successes. Communicate frequently about where you are in the process of getting the ERP system up and running. From a performance management angle, it’s likely that managers can reward employees in new ways, based on how their new software changes the way they do their jobs. By building encouragement and reward into employees’ workdays, they’ll recognize that your organization’s ERP implementation is truly a win-win!
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