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Digital Experience: Today’s MSP Needs More Than Most Distributors Provide
Business digitization isn’t just about automation; it’s about providing a platform that allows for a personalized digital experience.
Ingram Micro Guest Blogger
October 21, 2022
2 Min Read
Getty Images
Sponsored by Ingram Micro
As an IT solution provider or MSP, you know firsthand how challenging it can be to manage the various aspects of your business while trying to hit your growth goals. Ideally, you’re using automation tools like PSA to help with project management, billing, documentation, reporting and quote management. Unfortunately, even the best PSA tool can only offer so much to help digitize your business.
Furthermore, digitizing your business and reaping the rewards isn’t necessarily only about automation; it’s about providing a digital platform that allows for a powerful personalized experience. It’s also critical that digitization doesn’t happen for its own sake, but rather has a focus on creating differentiation. What about digitizing resources to help educate your staff? Or a way to tap into financing options? Or to find potential partners? The complexities of running a successful MSP practice today call for more than what the industry can offer. Until now.
To help its associates and channel partners run faster, work smarter and differentiate, Ingram Micro has created the Ingram Micro Xvantage digital experience platform.
Ingram Micro Xvantage is a fully digital and intelligent, self-learning global experience platform — much like those we use daily to hire a driver, order groceries or find a place to stay. Launched in the United States, Germany and Canada, this platform is being used by Ingram Micro’s associates, solution providers and vendor partners — each having their own unique view — to connect, collaborate, learn and manage Ingram Micro’s entire business of products, services, software, cloud and business solutions in one “single pane of glass.” All regions Ingram Micro does business with are set to adopt Xvantage. Once fully provisioned, it will become a “digital twin” for Ingram Micro.
Xvantage Benefits to Solution Providers
Learn everything tech via a rich content experience that delivers industry insights, technology trends and comprehensive solutions.
Partner better with easy access to personalized deals and insight on business trends.
Build solutions using insightful suggestions and customized product bundling recommendations.
Manage business in one place on a customizable home page with access to current quotes, orders, renewals, credit capacity and financing options. For example, the Cloud Marketing place has been fully integrated into Xvantage to give partners a single sign-on experience.
Buy products with the ability to create, search and view all Ingram Micro quotes, enjoy a simplified checkout experience, and get real-time order tracking and delivery ETAs.
Xvantage Benefits to Vendors
Serve as the ultimate command center for all vendors.
Build an intelligent and scalable approach to business.
Drive rich and measurable outcomes that are effective, efficient and exciting.
Personalize experiences with a custom fit for each vendor.
For more information, visit xvantage.com.
This guest blog is part of a Channel Futures sponsorship.
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