6 Steps to Earning a Large Upsell on Cloud Services

The rise of cloud services did not sound the death knell of IT managed services, but instead the cloud has emerged as one of the fastest-growing opportunities for partners, VARs and MSPs. It turns out that the value-added services that partners provide aren’t subsumed by the cloud, but rather enhanced by it.

Takeaways for Your Business

In this report you’ll learn:

About the Author

Kurt Marko is an IT industry analyst, consultant and regular contributor to a number of technology publications, pursuing his passion for communications after a varied career that has spanned virtually the entire high-tech food chain from chips to systems. Upon graduating from Stanford University with bachelor’s and master’s degrees in electrical engineering, Marko spent several years as a semiconductor device physicist, doing process design, modeling and testing. He then joined AT&T Bell Laboratories as a memory chip designer and CAD and simulation developer. Moving to Hewlett-Packard, he started in the laser printer R&D lab doing electrophotography development, for which he earned a patent, but his love of computers eventually led him to join HP’s nascent technical IT group. Marko spent 15 years as an IT engineer and was a lead architect for several enterprisewide infrastructure projects at HP, including the Windows domain infrastructure, remote access service, Exchange email infrastructure and managed web services.