Pax8 Lands Intelisys, Talkdesk Alums, Talks Agent-MSP Convergence
Pax8 added four members to its new market development team amid its “convergence” initiative.
The cloud distributor recently hired Samantha Nelson as vice president of channel development, Jessica Maria as vice president of market development, Danielle DeCosta as vendor success manager and Ryan Strouse as program manager. Nelson and Maria will report to Andrew Pryfogle, who is Pax8’s chief market development officer, and Maria will oversee Strouse and DeCosta.
Nelson has contact center experience, having worked at Talkdesk for the last four years.
Maria, DeCosta and Strouse worked with Intelisys alongside Andrew Pryfogle who joined Pax8 last month. Maria directed marketing for the master agent, while Strouse supervised marketing and DeCosta worked with suppliers.
“The seven years that I was there with the most formative of my entire career,” Pryfogle told Channel Futures. “And I’m really proud of what we accomplished. Amazing company, amazing group of people, amazing partner community.”
Working for a successful master agent like Intelisys gave Pryfogle a solid baseline for his Pax8 job, where he aims to assist the convergence of the managed service provider (MSP) and telco agent channels. Maria said Intelisys went through the process of transitioning agents from the traditional telecom business model to adding cloud offerings
“We absolutely made that transition. We never ever have conversations with agents anymore asking why they should transition to cloud, or even how,” Maria said. “Now it’s all about, ‘We’ve convinced, and we’re doing it already. Now, we want to move up-market into larger and larger clients or want to be able to tackle new clients or new revenue streams.'”
— Andrew Pryfogle (@pryfogle) July 16, 2019
Now Maria, Pryfogle and their co-workers are a planning to “disrupt and re-imagine the master agency world.”
“We think where convergence is happening is that both parties — both agents and MSP, respectively — are leaving money on the table. We believe those services can cross and converge between both parties increase bigger opportunities for either agents or MSPs,” Pryfogle said. “We’re committed to enabling partners to sell the way they want to sell in the way customers want to consume.”
Agents commonly hear that they need to become managed services providers, but Pryfogle said MSPs can learn a thing or two from agents. In fact, Pax8 isn’t holding tightly to “MSP” and “agent” labels.
“Partners are partners,” he said.
Trust is one of the biggest…