SonicWall Beefs Up MSSP Security Offerings
SonicWall has unveiled an expanded and unified security suite for MSSPs, and a pilot program for flexible monthly pricing.
SonicWall’s enhanced Capture Cloud platform helps MSSPs to manage accounts, register products, control licensing and provide real-time, per-user threat analytics.
Bill Conner, SonicWall’s president and CEO, tells us updates to his company’s channel programs are largely driven by the success it has had with MSSPs and the growth it has experienced with its partners over the past year.
“These enhancements give MSSPs the ability to integrate powerful yet simplified security solutions into their back-office operations, directly impacting their end users and bottom line,” he said. “In turn, SonicWall is a leader in the SMB market and our partner program comprises 20,000 partners globally. MSSPs want to talk to us because we have the customer and partner base that they’re looking for, and now we’re able to deliver an effective MSSP go-to-market strategy at scale.”
My Workspace is a new customer management dashboard that is accessible via single sign-on to the SonicWall Capture Security Center (CSC). MSSPs can onboard new customers, set up and manage multiple tenants, and provision role-based access control to manage and operate different customer environments.
SonicWall Global Management System (GMS) 9.2 allows organizations to deploy and manage SonicWall firewalls, wireless security, secure email and remote users. GMS integrates with ConnectWise Manager, a professional services automation (PSA) tool, to deliver a single-portal experience for automated support ticketing, system alerts and failover, and asset synchronization.
In addition, SonicWall Analytics provides MSSPs with an eagle-eye view of their customers’ network traffic and ability to monitor customer-specific risk levels with custom, brandable reporting.
The enhancements will give SonicWall and its partners a competitive advantage, “especially when you consider our current install base, avenue for upgrades and new services that many MSSPs are now asking for in new go-to-market service delivery and operations management solutions,” Conner said.
“These updates also give MSSPs a more responsive opportunity to extend their services to non-SonicWall SMBs and customers, bringing our security efficacy, back-office operations and total cost of ownership to bear on their total addressable market,” he said.
New to SonicWall and currently in beta, qualified SonicWall MSSPs soon will have the option of flexible monthly pricing. The pilot program offers pay-as-you-go for Capture Client and Cloud App Security, and will be expanded in 2020 to a wider range of SonicWall products and services.
An increasing number of MSSPs are partnering with SonicWall, “given our customer and partner base, and that we now have the ability to offer an MSSP go to market at scale,” Conner said.
“We look forward to adding several more partners to our roster in the next 90 days,” he added.
“As a managed security service provider, we are seeking to reduce the complexity of deploying comprehensive security solutions,” said Stuart Buckley, sales director of managed services for K3. “SonicWall enables us to provide our customers with scalable, end-to-end security services managed through a single pane of glass with flexible consumption-based billing.”