MSP 501 Profile: NexusTek’s New CEO Preaches the Importance of Empowering Customers
Company Name: NexusTek
Company MSP 501 Rank: 22
CEO: Bill Wosilius
Headquartered: Greenwood Village, Colorado
One of the MSP 501’s high-climbers, NexusTek, has announced a new chief executive officer. The managed IT services provider, No. 22 on our list and the Channel Futures 2018 MSP of the Year, introduced Bill Wosilius as its new chief executive this week.
Wosilius brings more than 20 years of experience to NexusTek and an impressive track record of building successful IT services practices by accelerating growth and profitability. In this new role, Wosilius will focus on upholding and furthering NexusTek’s reputation for providing small and medium-size businesses (SMBs) with reliable, end-to-end outsourced managed IT services. And, most importantly, taking the complexity out of managed IT services.
“We want to help businesses harness the full power of technology,” says Wosilius. “We take the burden of optimizing and managing complex IT environments off customers, freeing them to reallocate their time and energy on growing their business.”
Here, Wosilius talks about SMB growth, their services footprint and what it takes for service providers to understand what their customers need.
Channel Futures: In the coming year, where do you see your biggest growth areas?
Bill Wosilius: Small and medium-size businesses are the fastest growing segment of our economy, but most lack the internal IT resources and dedicated personnel to maintain – much less optimize – cloud and IT environments. Business-decision makers in fast-moving industries need technology and communications services that are always available, scalable, secure, intuitive and low-maintenance, but instead find themselves constrained by outdated IT and a web of vendors with disparate platforms, discrete billing cycles and costly, yet unresponsive support.
Simply put, small and medium-size businesses just want IT to work so they can focus on running their business. They need predictability and transparency for both costs and the services they’re paying for. Complexity is the enemy of productivity, scalability and growth.
Unlike smaller, local MSPs, NexusTek is not limited by technology nor geography. Our national services footprint allows us to scale with customers in regional markets across the U.S. and Canada. NexusTek offers a single partner with comprehensive cloud, managed IT services, help desk, data backup, disaster recovery and unified communications services to transform IT from a vulnerable bottleneck to an efficient, flexible and scalable utility. Our team of more than 300 IT consultants, engineers and support specialists provide end users with [around-the-clock] monitoring of their IT environments and proactive responses to issues for a fixed monthly fee.
Patch management, for example, is one of many glaring problems that businesses must address — and that NexusTek helps them solve. Failure to deploy patches in a timely manner leave networks and devices vulnerable. In addition, the continued rise of remote workers and freelancers in small business environments exacerbate this problem by connecting to company networks via unsecured connections and using their own devices.
Patches, by definition, are a piece of material used to mend or cover a hole or a weak spot. As such, unpatched holes in a business’ IT environment are a major concern. For example, with Microsoft Windows 7 nearing EOL, thousands of businesses that keep using the platform past its “expiration date” will find themselves in …