https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity, Equity & Inclusion
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
    • MSP 501 Information Center
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
    • Diversity, Equity & Inclusion
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
    • MSP 501 Information Center
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2022 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Channel Partners 101 (CP 101)
  • Events
    • Back
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

From the Industry


Getty Images

Sponsor Content

Business woman checking time on watch

Inefficient Incident Response Times Are Costing Businesses Billions

  • Written by Barracuda MSP Guest Blogger
  • October 2, 2019
How to save money, resources and your customers with faster incident response times.

Cybercriminals aren’t just stealing your customers’ credentials and financial information–they are also stealing your time. As cyber attacks continue to increase in frequency, organizations are spending countless hours manually finding, identifying and removing malicious email threats. This can be a lengthy process, which gives attacks time to spread across the organization and cause more damage.

According to Verizon’s 2018 Data Breach Investigation Report, it takes as little as 16 minutes for a user to click on a malicious link from a phishing campaign. In most cases, it takes an organization three and half hours to respond to a single campaign. Even with advanced security services, many of today’s threats are finding ways to bypass gateways. Due to this, end users are exposed to a multitude of threats.

To meet today’s growing security demands, MSPs need to adopt a proactive multi-layered approach to their security offering and find ways to streamline their incident response procedures. When done correctly, incident response can help to limit the impact of these threats and prevent future attacks from happening.

Yet, regardless of how the attack happened, identifying and remediating attacks can be time consuming. In a recent Barracuda survey, it was found that on average it takes businesses 212 minutes (3.5 hours) to remediate an attack, whereas 11% of respondents spend more than six hours doing so. This can be taxing on internal resources, which is why it is essential for businesses to streamline their incident response process.

Improving Your Incident Response Times with Automation

Even large MSPs and organizations have challenges with the time and resources needed to promptly identify and remediate each malicious incident. Instead, providers often find themselves prioritizing which incident needed to be addressed first, which can in turn leave businesses–and their data–at risk.

To avoid leaving customers exposed to additional risks, you should consider using automated incident response solutions. This can help you and your team easily identify all internal users who have received a malicious email and remove all instances of it–saving valuable time.

If a user was affected, you can also use automated incident response solutions to deliver alerts, instructions or additional information to help them avoid the threat. Recent Barracuda research shows that automating your incident response can help you reduce your response time by 95%, and 78% of customers who automate their incident response report that it now takes them less than 10 minutes. This cost savings allows you and your team to invest time in other revenue-generating areas of the business.

An automated incident response solution is something that can scale across your customers’ accounts. Paired with a successful multi-layered email security strategy, you can help mitigate and protect your customers from advanced persistent threats. However, malicious emails aren’t just entering through gateways; business email compromise (BEC) and account takeovers (ATO) are on the rise. According to the Internet Crime Complaint Center, these types of attacks have cost businesses $26 billion in the last three years.

To minimize this risk, you might want to consider leveraging AI technology to protect against spear phishing attacks. For example, Barracuda Sentinel is an AI-based solution that detects anomalies and communication patterns in your customers’ inboxes. If there are abnormal communication patterns, the message is flagged and quarantined. This advanced technology can help you prevent and detect incidents before they pose a huge risk to the organization.

While no solution can be perfect, implementing robust security services can help you save time and diminish vulnerabilities for your customers. Cybercriminals might be targeting your SMB customers’ credentials, data and financial information–but don’t let them steal your time.

Chris Crellin is Senior Director of Product Management for Barracuda MSP, a provider of security and data protection solutions for managed services providers, where he is responsible for leading product strategy and management.

This guest blog is part of a Channel Futures sponsorship.

Tags: MSPs Artificial Intelligence Business of Security From the Industry Intelligence MSSP Insider Security Barracuda MSP Sponsor Content

Most Recent


  • the role of mentors and sponsors in advancing your tech career
    The Role of Mentors and Sponsors in Advancing Your Tech Career
    Here's how effectively engaging with mentors and earning sponsors can boost your tech career.
  • DartPoints' Jackie Steinberg
    Channel People on the Move: AT&T, HPE, Google Cloud, Comcast, More
    Plus, moves at TBI, Trend Micro, Microsoft, Sandler Partners, Nitel and more.
  • Cloud computing news
    Missed June’s Cloud News? AWS, VMware, HPE, Google Cloud Made Headlines
    In case you’ve been busy (or on much-needed summer break), we’ve collected the biggest news for cloud partners.
  • Cloud computing
    Public Cloud Momentum Pacing Past Forecasts, With AWS, Azure in Lead
    We assess the soaring numbers with the help of Gartner, IDC and Synergy Research.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • 5G
    5G: Revolution or Evolution?
  • M&A
    Why All MSPs Need to Understand the M&A Landscape
  • hurricane season
    4 Things MSPs Should Consider When Prepping for Hurricane Season
  • zero-trust
    The Benefits of Zero-Trust Security over VPNs

Upcoming Events

View all

MSP Summit

September 13, 2022 - September 16, 2022

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Galleries

View all

Channel People on the Move: AT&T, HPE, Google Cloud, Comcast, More

July 5, 2022

Missed June’s Cloud News? AWS, VMware, HPE, Google Cloud Made Headlines

July 5, 2022

Public Cloud Momentum Pacing Past Forecasts, With AWS, Azure in Lead

July 4, 2022

Industry Perspectives

View all

The Role of Mentors and Sponsors in Advancing Your Tech Career

July 5, 2022

How to Make Embracing Change Part of Your Company Culture

July 1, 2022

How to Differentiate to Leverage 5G’s Revenue Opportunity

June 28, 2022

Webinars

View all

VEP Platform for Delivery of uCPE, SD-WAN and SASE

June 29, 2022

The Digital Worker: How to Empower Customers with a Flexible, Scalable VDI Solution to Enable Remote Work

June 30, 2022

Growing Partner Revenue and Customer Satisfaction with Power Management Services

June 23, 2022

White Papers

View all

Work Goes Remote – (and Other Top ITOps Trends)

May 25, 2022

The New Bottom Line: How MSPs Can Meet the Healthcare Crisis While Evolving Their Businesses

April 19, 2022

How to build a Security Operations Center (on a budget)

April 4, 2022

Channel Futures TV

View all

Vonage a ‘Single Communications Stack Provider’ for Partners, Customers

IBM, Partners and the $1 Trillion Hybrid Cloud Opportunity

June 26, 2022

Agents Share ‘Secrets,’ Industry Opportunity

May 11, 2022

AT&T, Microsoft, Cisco, ThreatLocker on Unlocking Partner Potential

May 6, 2022

Twitter

ChannelFutures

Distributor @Infinigate to acquire @nuviasgroup to create "pan-European #cybersecurity powerhouse."… twitter.com/i/web/status/1…

July 5, 2022
ChannelFutures

[email protected], @AWSCloud, @VMware, @Azure, @HPE, more, all made big waves in June with respective #cloud news.… twitter.com/i/web/status/1…

July 5, 2022
ChannelFutures

Happy Independence Day 🎇 to our U.S. colleagues, from the #ChannelFutures and #ChannelPartners team to yours! We ho… twitter.com/i/web/status/1…

July 4, 2022
ChannelFutures

#Publiccloud demand is going nowhere. We dive into stats. @AWSCloud @Azure @IDC @Gartner_inc @SRG_Research #cloud… twitter.com/i/web/status/1…

July 4, 2022
ChannelFutures

Partners can bring more value to #customerrelationships with the #customerexperience, says @SAPPartners4U.… twitter.com/i/web/status/1…

July 4, 2022
ChannelFutures

Channel people making waves this week include: @jpdepa3rd, @RiyaShanmugam, @sandyhogan dlvr.it/STCM6S https://t.co/oVB86ztTtP

July 1, 2022
ChannelFutures

#Cybersecurity experts say July 4th weekend ripe for #ransomware, other attacks. @blumirasec @Netenrich @Vectra_AI… twitter.com/i/web/status/1…

July 1, 2022
ChannelFutures

New @PureStorage #ITchannel leader details jump from Veritas. dlvr.it/STBsLB https://t.co/BFSmZ5ubff

July 1, 2022

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2022 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X