How can you be sure you have the best service providers for your clients?

Buffy Naylor, Senior Managing Editor

July 11, 2019

Mike Sapien Alliance Makers webinar

Date: Aug 14, 2019

Why are there are so many variants of the managed detection and response service offerings MSPs want to sell? Join Ovum vice president and chief analyst for U.S. enterprise services Mike Sapien for a rundown of the table stakes for an MDR service and a look at the main variants and decision points. Before you engage with providers, get the lowdown on the major vendors in this space.

Watch it on demand now.

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Speaker

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Mike Sapien

Mike Sapien is vice president and chief analyst U.S., enterprise services for Ovum. He focuses on North American and global enterprise telecom markets, including WAN, managed and advanced voice and data services to address global MNC, large enterprise and SMB customers. He leads the design, development and implementation of Ovum’s research and advisory services on enterprise network services and managed solutions in North America with a major emphasis on the tier 1 carriers, infrastructure vendors and providers. Sapien is a regular contributor to Ovum’s enterprise research and provides analysis of industry, vendor and product trends including emerging managed services such as SIP trunking, unified communications, VoIP and complex managed services. He has over 27 years in the telecoms and internet services industry including executive positions at large carriers, CLEC and a data center provider, as well as a consultant to carriers, vendors and enterprise customers.

Don’t miss Mike Sapien at the #CPEvolution session “The MDR Opportunity: Who, What & Why.”

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About the Author(s)

Buffy Naylor

Senior Managing Editor, Channel Futures

Buffy Naylor is senior managing editor of Channel Futures. Prior to joining Informa (then VIRGO) in 2008, she was an award-winning copywriter and editor, then senior manager of corporate communications for an international leisure travel corporation and, before that, in charge of creative development and copywriting for a boutique marketing and public relations agency.

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