The landscape of business communication has changed dramatically in recent years. The age of digital transformation has created a multitude of new communication channels with customers, prospects and colleagues. There are hundreds of ways to communicate: voice calls, Slack channels, face-to-face — you name it. But which are the best for organizations to use in 2020, and which should be left behind?

We wanted to find out exactly that.

In the summer of 2019, we asked 1,079 professionals to share their business communication experiences with us. The survey was executed by Nextiva, Poly, and AA-ISP. We set out to uncover what communications tools and practices work well to get more work done efficiently. We discovered many surprising workplace communication trends that will help businesses scale in 2020.

We’ll talk about:

Watch it on demand now.

Speaker

Jeremy Boudinet

Jeremy Boudinet is the marketing manager at Nextiva, co-president of AA-ISP Phoenix and a published writer for Time, Entrepreneur, Inc., The Daily Muse and PopSugar. He has been giving the people what they want since 1986. Contact him on LinkedIn or Twitter to start a conversation about business, sports, music or anything else under the sun.

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