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Improving the Health Care Consumer Experience with Conversational AI
We examine this health care opportunity and the factors in the industry that are prompting the need for it.
…who went to a doctor for a wellness visit, and the doctor ordered a colonoscopy. If that patient wants to know 1) what a colonoscopy is, 2) if he is covered, 3) how much he has to pay out of his pocket, 4) where should he get it done, 5) how should he prepare for the visit and finally, and 6) schedule that visit, he will have to go to at least six or more systems.
“Through conversational interfaces, we can deliver all of that information easily from a single screen,” concludes Padarthy.
