Deskware on a ‘Simplified Approach’ to Customer Service
Deskware, an IT service management application, aims to improve communication between help-desk agents and customers, leading to faster, better problem resolution with no unnecessary friction.
The company made its Channel Partners Evolution debut on the show floor last month. Founder and CEO John Kampas sat down in the Channel Partners Studio with executive editor Craig Galbraith to talk about what sets his company’s application apart from the rest.
Watch the video below.