The channel partner is at the heart of the nexus of three major transformation trends.

Craig Galbraith, Editorial Director

September 23, 2020

The channel partner is at the heart of the nexus of three major transformation trends. We’re talking cloud communications, digital transformation and remote work. In this video from Channel Partners Virtual 2020, get insights on contact center as a service (CCaaS) sales from the experts.

In an “On Topic” session sponsored by Intermedia, the business communications provider and its partners highlight some trends. They also key in on what it takes to rake in the dough from CCaaS sales.

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About the Author(s)

Craig Galbraith

Editorial Director, Channel Futures

Craig Galbraith is the editorial director for Channel Futures, joining the team in 2008. Before that, he spent more than 11 years as an anchor, reporter and managing editor in television newsrooms in North Dakota and Washington state. Craig is a proud Husky, having graduated from the University of Washington. He makes his home in the Phoenix area.

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