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Videos


Seattle and New England are home to two of the best fan bases in the NFL and each Super Bowl team is committed to keeping their hometown fans happy Your CSP should go above and beyond the call of duty to keep your business happy as well With a servicelevel agreement SLA in place you and your CSP will have specific parameters and minimum levels that are required for each element of your companys cloud services

Avoiding the High Costs of OEM SLAs and Service Contracts

  • Written by Frank J. Ohlhorst
  • March 22, 2018
Service providers are often faced with increasing SLA costs, is there a way to tame those costs and reap better services?

For many service providers, OEM service contracts and service-level agreements (SLAs) have become a necessary evil and the only path available for solving technical problems and equipment failures; yet, there are numerous hidden costs, service loopholes and other significant issues that quickly diminish the value of these contracts, while also adding to the administrative burdens of executing on those contracts.

Join Frank J. Ohlhorst, and his guest, Reza Koranki of Arch Technology Solutions, to learn how to bring OEM SLAs and service contracts under control and slay the beast of high costs and low services.

You can learn more by registering for this webinar.

 

Tags: Cloud Service Providers Digital Service Providers MSPs VARs/SIs Leadership Strategy Technologies Videos

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