MSPs: Prepare Your Cloud Services for Natural Disasters
In one of our previous posts, we made a jovial reference to an infographic that detailed some of the most common myths surrounding cloud-based file sharing services, including how some people believe the weather can have an adverse effect on cloud computing. While the staggering volume of misinformation surrounding cloud computing is, well, staggering, the weather and other natural elements can in fact leave you and your services high and dry (or wet) if you are not adequately prepared for them.
Let’s take a look at what precautions you should consider taking if you want your cloud infrastructure to outlast the next hurricane.
Cloud Safety First
A report titled Managing Growth, Risk and the Cloud by Zenium Technology Partners states that one in two companies surveyed had experienced data center disruptions due to natural causes. On average, five incidents were experienced per respondent.
Another 91 percent of the respondents also admitted that the natural incidents they experienced led to losses. The highest quoted loss figure was 500,000 pounds. In other words, natural disasters are a clear and present danger that you have to give a very serious thought, both for your sake and your clients’.
Here are some precautionary measures you can take into account to ensure that your data centers are secured in the event of a natural calamity:
- Routinely verify that your backup generators are in good working condition and topped up with fuel.
- Speaking of fuel, it’s always a good idea to have an emergency contract with a supplier in order to have fuel on standby in case of a prolonged emergency.
- Make sure that your data center building is fire-, earthquake-, and flood-resistant.
- Create disaster recovery plans, review them periodically, and train onsite staff to execute them in case of emergencies.
- Ensure your data centers are adequately staffed during an emergency.
- Your data centers should also be stocked with enough food and water to outlast a natural disaster.
- If your data centers have windows, make sure they are strong enough to withstand high winds.
- Have redundant back-ups located offsite and periodically test them. Back-up all data routinely and diligently.
- You should also have a dedicated customer relationship team on stand-by to answer any questions your clients might have during such a scenario.
As the number of natural disasters has gone up in the last few years, big data businesses such as cloud-based file sharing services need to be more prepared than ever to ensure that their client’s IT environment remains up and running. The steps mentioned above touch on some of the strategies you need to take into account to ensure that your data remains safe.
The cloud is the perfect solution to natural disasters
Being a cloud service provider, you are also uniquely advantaged over traditional onsite IT as far as disasters go. Having offsite data backups is extremely important for businesses which want to have their mission critical applications online at all times (who doesn’t?). Cloud-based disaster recovery is becoming a popular tool today and once you have adopted measures to mitigate natural disasters, you should market them to your clients and prospects.