Welcome to Locked in the NOC (Network Operations Center) list. If you were to build a managed services provider (MSP) business, these are the folks you'd want to kidnap and LOC in your NOC -- to gather their technical, business, sales, marketing and community insights. Forever. The Locked in the NOC list is a spin-out of our MSPmentor 250 list. What's the difference? Locked in the NOC: Honorees appear in the list forever

Joe Panettieri, Former Editorial Director

August 31, 2012

6 Min Read
Locked In the NOC - Part 1

Welcome to Locked in the NOC (Network Operations Center) list. If you were to build a managed services provider (MSP) business, these are the folks you’d want to kidnap and LOC in your NOC — to gather their technical, business, sales, marketing and community insights. Forever.

The Locked in the NOC list is a spin-out of our MSPmentor 250 list. What’s the difference?

  • Locked in the NOC: Honorees appear in the list forever

  • MSPmentor 250: Honorees are selected annually, based on current-year achievements

Now, let’s get to the honorees.

Locked In the NOC, Part 1

Derik Belair, VP Marketing, N-able Technologies

Derik Belair Head Shot

Derik-Belair

Belair joined N-able in 2000, establishing himself as one of the MSP industry’s earliest marketing experts. Also a veteran of Corel, Belair is know for his worldwide travels with N-able peer Mike Cullen, rallying MSPs and technology partners in all corners of the globe.

Arnie Bellini, CEO, ConnectWise  

ConnectWise CEO Arnie Bellini

Bellini has successfully expanded ConnectWise into new markets multiple times. After launching an IT services business with his brother in Tampa, Fla., Bellini has spent the past decade building a software business focused on MSPs and IT service providers. More recently, ConnectWise Capital has invested in CharTec, LabTech Software and Quosal, giving MSPs more tightly integrated tools upon which to build their businesses. The ConnectWise companies are expected to generate about $100 million in revenues for 2012. Bellini has also overseen IT Nation, an annual end-of-year conference where top MSPs and IT service providers gather to compare business strategies for the coming year. When not running ConnectWise, Bellini has completed Iron Man competitions and also generated headlines by attempting to swim the English Channel in mid-2012.

David Bellini, President, ConnectWise

david bellini

Bellini oversaw ConnectWise’s IT services business in Tampa before shifting his focus to ConnectWise Capital and the ConnectWise software business about two years ago. Together with brother Arnie, Bellini has built one of the MSP industry’s top software providers. Outside of the office, Bellini is known to hike mountains — big mountains.

Renee Bergeron, VP, Managed Services and Cloud Computing, Ingram Micro Inc.

renee bergeron

In 2012, Bergeron spearheaded an effort that brought nearly 60 new cloud products and services to the Ingram Micro Cloud line card by midyear. Under her guidance, the cloud portfolio has grown to more than 100 solutions from 40 different vendors. Those products are available through the Cloud Marketplace, which was developed under Bergeron’s guidance. The transactional website enables MSPs to procure, provision and invoice cloud services directly from Ingram Micro.

Gerald Blackie, CEO, Kaseya    

Gerald_Blackie

Blackie has built Kaseya into one of the top providers of IT automation software for MSPs and corporate IT departments. His knack for building international management teams has given Kaseya extensive reach across North America, Europe, South Africa, Australia/New Zealand, Asia and more. Blackie has also inspired MSPs to embrace industry standards like ITIL in order to optimize their business best practices.

Nick Bock, CEO, Five Nines Technology Group    

nick bock

Bock has built Five Nines into one of Nebraska’s best-known MSPs. He’s particularly active in HTG Peer Groups, helping to mentor peer MSPs that are just getting started in the managed services market. Under his leadership, Five Nines landed on the Inc. 5000 list — honoring the fastest growing privately held companies — four years in a row. Five Nines also was recognized as the Small Business of the Year for Nebraska in 2011.

Larry Bodie, President and CEO, Claris Networks

Larry Bodie Photo

Larry Bodie

Bodie’s blend of technical savvy, business practicality and visionary leadership helped grow Claris Networks from 24 employees to over 80 in three years. In addition to creating jobs and developing one of the fastest growing private companies in the US despite a flagging economy, Bodie has been recognized as one of the most influential leaders in the managed services industry and general business community by regional and national publications.

Matt Bolton, VP Product Management, Network Management Division, Quest Software    

Matt-Bolton_Quest-Software

Bolton is a co-founder of PacketTrap Networks, which Quest Software acquired in December, 2009. More recently, he led the successful acquisition of BlueFolder — which is now PacketTrap PSA. Quest Software now offers both RMM and PSA capabilities to its MSP partner base.

Tim Brewer, Operations Director, Anittel    

tim brewer

Brewer has been providing executive leadership at some of the fastest growing managed services businesses in the world. In 2010 Brewer successfully spearhead negotiations to Merge Accord in a $60 million rollup of IT and telco companies to form Anittel. The company in 2011 was named by Deloitte and CRN as Australia’s fastest growing technology firm. Brewer is a peer co-facilitator in the ConnectWise Australia & New Zealand user group. He regularly speaks at industry events and sits on a number of Global and Australian boards.

Paul Chisholm, CEO, mindSHIFT Technologies Inc.    

paul chisholm

Under Chisholm’s leadership, mindSHIFT completed its sale to Best Buy in December 2011 for $167 million. Since joining mindSHIFT in 2003, Paul grew the company to more than $100 million in revenue. Aggressive expansion continues, with the acquisition of White Glove Technologies (Texas) and the opening of new mindSHIFT offices in Chicago in July, 2012.

Mike Cooch, CEO, Kutenda    

mike cooch

Cooch remains Locked in the NOC not for any single move he has made. Rather, MSPmentor respects his ability to continually launch new businesses — ranging from IT service providers to marketing organizations to coaching initiatives. Kooch always comes armed to a business conversation with strong opinions and practical advice for his audience. We expect to keep learning from Cooch as he continually pushes into new markets.

What’s Next?

About the Author(s)

Joe Panettieri

Former Editorial Director, Nine Lives Media, a division of Penton Media

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