Telesystem, the Ohio-based business communications company, has hired Lori Graber, previously with NetCarrier, as manager of sales operations.

Telesystem’s Lori Graber

In her new role, Graber will lead the sales support and account management teams, manage external vendor relationships, and oversee the administration of sales-related tools and processes. Prior to joining Telesystem, she was NetCarrier‘s director of sales operations and was with that company for more than 10 years.

Graber also is an active member of the Alliance of Channel Women.

“I welcome the opportunity to join this rapidly growing organization,” she said. “Culture was a very important part of my decision, and the I have been extremely impressed by the positivity and passion that team members across the company have for Telesystem. I am thrilled to be starting a new chapter in my career and I look forward to contributing to Telesystem’s success.”

Telesystem has a hybrid approach to the agent channel, with both national channel managers engaging at the master-agent level and account executives working to build relationships in individual markets.

“Lori will be a tremendous asset to the Telesystem team,” said Bruce Wirt, Telesystem’s executive vice president and chief business development officer. “Her in-depth knowledge of sales enablement systems combined with her ability to lead and grow teams makes her a very exciting addition to our organization. I’ve had the chance to work with Lori in the past and I hold her in the highest regard; she will greatly contribute to our growing sales team and the explosion of our agent program.