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 Channel Futures

Telephony/UC/Collaboration


RingCentral Office to Integrate With Outlook, Skype for Business

  • Written by Channel
  • May 27, 2016
These new integrations will complement RingCentral’s existing integration with Microsoft Office 365.

PRESS RELEASE — BELMONT, Calif. — May 26, 2016 – RingCentral, Inc. (NYSE:RNG), a leading provider of cloud business communication and collaboration solutions, today announced it is extending RingCentral Office capabilities with greater integration into the Microsoft ecosystem. RingCentral will provide integrations with Microsoft Outlook and Skype for Business. These new integrations will complement RingCentral’s existing integration with Microsoft Office 365, and harness the power of RingCentral’s open platform and cloud communications solutions combined with other Microsoft productivity applications.

“In today’s multi-vendor cloud application environment, enterprise customers are empowered to choose best-of-breed software solutions,” said Marco Casalaina, VP of Integrations for RingCentral. “With our open platform, we make it easy to have a seamless experience with RingCentral’s cloud communications capabilities embedded into many popular business applications. Our integrations with Outlook and Skype for Business are the latest examples of how we’re innovating and delivering a best-of-breed experience to fulfill the needs of enterprise customers.”{ad}

RingCentral for Outlook

For businesses that rely on email and calendar functions within Outlook on the PC, the RingCentral integration adds robust enterprise voice capabilities, SMS, online meetings and fax. It’s easy to set up and start conference calls with the dial-in and online meeting link from RingCentral automatically added to Outlook calendar entries. This makes setting up meetings simple and convenient with conference and online meeting dial-in details and links automatically added to a calendar invitation.  All phone numbers and meeting links displayed in emails are also clickable, and with the built-in dial-pad it’s convenient to make calls from within Outlook. 

RingCentral for Skype for Business

Now available, RingCentral’s integration with Skype for Business is ideal for businesses that want to support a multi-vendor communications environment.  For example, a business may want to stay with Skype for Business for messaging, but prefers the quality, reliability and rich cloud communication services available with RingCentral Office. Or a business may desire to have mixed communication solutions in different locations.  The RingCentral integration allows users to call either Skype for Business contacts or RingCentral contacts, as well as make regular calls to any number. In addition, users can send …

{vpipagebreak}

… an SMS to anyone or easily set up a conference call or online meeting through RingCentral Office.

“We’ve experienced first-hand the enterprise grade cloud PBX capabilities of RingCentral,” said Wayne Lerario, sales manager for Nutmeg Technologies, a channel partner and customer of RingCentral. “Now with RingCentral’s Skype for Business integration, we can have the best of both worlds, without sacrificing reliability and superior voice quality. As an experienced technology reseller specialized in communication services, we’re hearing from an increasing number of our clients who want to be empowered with both Skype for Business messaging services and RingCentral Office. It’s great to see we can address both needs and offer a smart and simple way to do it with the new integration from RingCentral.”

First launched in 2015, the RingCentral Connect Platform™ offers developers a set of tools and services to build, deploy, and manage custom integrations using a robust set of open APIs. RingCentral’s open platform is a key differentiator among other unified communications competitors, and has enabled RingCentral to be integrated with a number of leading SaaS providers, including Google for Work, Microsoft, Oracle, Salesforce, and many others. Through an open platform, RingCentral helps enterprises achieve greater workforce productivity and efficiency.

For more information and to access these integrations, visit the RingCentral for Skype for Business or the RingCentral for Outlook pages.

About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of cloud-based business communications and collaboration solutions. RingCentral’s cloud solution is easier to manage, and more flexible and cost-efficient than legacy on-premises communications systems. It meets the needs of modern, distributed and mobile workforces spanning SMB to Enterprises globally. RingCentral, Business Communications Made Simple. RingCentral is headquartered in Belmont, Calif. RingCentral, RingCentral Office, the RingCentral logo, and Connect Platform are trademarks of RingCentral, Inc.

Tags: Agents Cloud Telephony/UC/Collaboration

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