Several companies enhanced their contact center product. A disti launched a SOC as a service offering.

James Anderson, Senior News Editor

October 15, 2021

15 Slides
money bag

8×8, RingCentral and other prominent vendors just launched offerings and features that partners can deliver to their customers.

Unified communications and contact center feature prominently in our monthly recap of new products and services. In addition to 8×8 and RingCentral, AWS announced a big update to its cloud contact center. And CallTower harnessed its Cisco partnership to give customers new calling features.

Vendors also made announcements around cloud. Nutanix updated its cloud platform, and HPE issued new methodologies for hybrid models.

We covered more than just suppliers. Several distributors and brokerages (formerly known as master agents) are on this list, including a disti that launched a SOCaaS offering.

Scroll through the 15 images above to see the most interesting product updates of the last month. Then, check out our previous new services roundup if you missed it.

Want to contact the author directly about this story? Have ideas for a follow-up article? Email James Anderson or connect with him on LinkedIn.

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About the Author(s)

James Anderson

James Anderson

Senior News Editor, Channel Futures

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, technology services distributors and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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