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 Channel Futures

Telephony/UC/Collaboration


Masergy Brings Skype for Business Into Its Cloud

  • Written by Channel
  • March 7, 2016
Masergy says the integration of its UCaaS with Microsoft's Skype for Business enables enterprises to take advantage of Masergy's advanced PBX capabilities while maintaining all of the employee collaboration features of the Skype for Business client.

PRESS RELEASE — DALLAS, TX–(Marketwired – Mar 7, 2016) – Masergy Communications Inc. today announced that its Cloud Communications service now offers seamless integration with Microsoft Office 365 desktop applications, delivering an integrated unified communications experience to Skype for Business users.

The integration of Masergy’s Unified Communications as a Service (UCaaS) with Microsoft’s Skype for Business enables enterprises to take advantage of Masergy’s advanced PBX capabilities while maintaining all of the employee collaboration features of the Skype for Business client such as instant messaging, presence, and desktop sharing.

This capability allows workers to continue to use all Skype for Business collaboration features while enabling them to seamlessly place calls to destinations outside of the Skype environment. Masergy’s integration also synchronizes telephony presence with Microsoft Skype for Business whether using a Masergy desk phone or softphone.{ad}

“Skype and Office 365 features have traditionally been disconnected from the PBX, separating communications services from workers’ preferred desktop applications,” said Dean Manzoori, Masergy’s VP of Product Management for UCaaS. “This integration allows our customers to seamlessly use Skype for Business alongside our advanced Cloud Communications solution.”

These customers can take advantage of Masergy award-winning UCaaS foundation that provides advanced business communications features, including:

  • Hunt Groups
  • Auto Attendants
  • WebRTC
  • Call Centers
  • Interactive Voice Response

About Masergy
Masergy owns and operates the largest independent Software Defined Platform in the world, delivering hybrid networking, managed security and cloud communication solutions to global enterprises. Our patented technology, customizable solutions and unmatched customer experience are why a growing number of leading organizations rely on Masergy to deliver performance beyond expectations. Learn more about Masergy and follow us on our blog Transforming Enterprise IT, Twitter @Masergy, LinkedIn and Facebook.

Tags: Agents Cloud Telephony/UC/Collaboration

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