VoIP and unified communications (UC) provider Fonality has released a new version of its PBXtra platform.

PBXtra 5.2 is part hosted, part premise-based. Its powered by the Heads Up Display UC dashboard; features include voice, email and chat management. Enhancements in the 5.2 version also include monitoring for call latency, jitter and packet loss, as well as call quality, security and network connectivity. In addition, version 5.2 has contact center features such as audio conferencing, photo caller ID and whisper mode. Finally, it works with applications including Salesforce, NetSuite, Vanilla Soft, Sugar CRM or any Web-based CRM application.

Fonality PBXtra 5.2 is the premier business communications solution for companies that seek to leverage the productivity-enhancing power of UC and VoIP but desire a phased approach as they transition to the cloud,” said Fonalitys Chief Technology Officer, Rick Bushell.

The hybrid-hosted model delivers powerful applications in the cloud, while businesses maintain the hardware control in which theyre accustomed,” said Rick Bushell, Fonalitys CTO.

Fonality sells through channel partners including resellers.