Corrections
The article, Curtain Call: Bill Presentation Critical to Good Reviews for Customer Relations, in PHONE+ May 2005, Pages 50-52, misidentified an image of a sample bill from CSG. PHONE+ apologizes for the error.
The article, Curtain Call: Bill Presentation Critical to Good Reviews for Customer Relations, in PHONE+ May 2005, Pages 50-52, misidentified an image of a sample bill from CSG. PHONE+ apologizes for the error.
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