Collaborative: PRODUCT NEWS

Posted: 8/2003

PRODUCT NEWS

IP UNITY UPGRADES AUDIO, WEB
CONFERENCING PLATFORM

IP Unity Corp. announces the release
of IP Unity Conferencing 2.0 with advanced features that include integration
with Microsoft Corp.’s Outlook application, conference recording/playback
capabilities and outcall/invite functionality.

IP Unity Conferencing Service offers
a set of audio- and Web-conferencing features — available for both
reservation-based and on-demand conferences. Powered by IP Unity’s Harmony6000
media server platform, phone calls from any network type can be bridged,
directly mixing wireless, wireline and IP calls.

Application resources can be
partitioned to ensure service level agreements are met and voice and Web
interfaces can easily be custom branded — enabling carriers or service
providers the flexibility to meet customer expectations and rapidly generate new
revenue streams from either a legacy or a next-generation network.

The new features of this release
make it easier for users to schedule and conduct audio and/or Web-based
meetings, says the company.

Specific updates to version 2.0 of
the Conferencing Services application include the following:

• Real-time outcall and invite
  functionality

• Microsoft Outlook calendar
  integration

• Complete Outlook address book
  integration

• Slide sharing

• Recording and playback

IP Unity Conferencing 2.0 is a tool
for carriers, service providers and large enterprises, offering integrated audio
and Web-based conferencing. The standard interfaces are designed to be easily
branded and bundled with existing communication packages offered by a carrier.
It can be deployed in TDM or packet-based networks and is sold on a per-port
basis, keeping entry costs low.

IP UNITY CORP.
475 Sycamore Drive
Milpitas, CA 95035
+1 408 5821100
www.ip-unity.com

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RADVISION ADDS TO NETWORK
APPLIANCE LINE

RADVISION Ltd. announces two new
product categories in the INVISION 100 family of video conferencing network
appliances are available.

The INVISION 100/M is a
plug-and-play device that features an integrated video network management
solution as well as multipoint conferencing functionality without the added
expense of ISDN interfaces. The INVISION 100/M also is available with an
optional video-processing card (INVISION 100/Mv), which delivers enhanced video
functionality such as rate matching, extended continuous presence modes, screen
layouts of up to nine video users, and user-specific on-the-fly video mode
control.

The INVISION 100/M and 100/Mv are
for enterprises that run video-conferencing sessions over a LAN and have a data
connection into the public IP network, and so do not need ISDN interworking.
These products also are ideal for a remote office on a distributed corporate
WAN, where all video traffic between offices runs over an IP VPN.

The INVISION 100/G1p (1 PRI ISDN
port) and INVISION 100/G4b (4 BRI ISDN ports) deliver ISDN-IP bridging and
integrated video call-management functionality without the added expense of
multipoint conferencing functionality. These devices are designed for a
distributed network with an existing MCU or for those enterprises that primarily
use point-to-point video.

RADVISION LTD.
266 Harristown Road, Suite 201
Glen Rock, NJ 07452
+1 201 689 6300
www.radvision.com

MARCONI ENHANCES VIRTUAL PRESENCE
SYSTEM

Marconi Corp. plc announces product
enhancements to its ViPr Virtual Presence System, which merges video
conferencing and IP-based voice services to deliver DVD-quality video and CD
sound on a platform optimized for point-to-multipoint desktop communications.

The ViPr Series II enhancements
include several SIP-based gateways to simplify ViPr’s integration with legacy
telephone networks and WANs. They also include a new design, which integrates
speakers with the display panel and locates the electronics compactly behind the
display. ViPr Series II also adds a new camera with advanced capabilities,
including digital encoding, 3:1 zoom, tilt, swivel and fixed focus.

Marconi also introduces an expanded
set of infrastructure components to go with the existing ViPr SIP Platform and
ViPr Video Server. For example, the Unicast Audio Mixer for audio mixing for SIP
end points that do not have ViPr’s built-in mixing capability. This mixer allows
SIP phones, ordinary telephones and associated PBXs to participate in ViPr
calls. The InterMedia Gateways allow LAN-to-WAN connectivity between networks
with different topologies such as an Ethernet LAN connection to an ATM WAN.
Finally, the ViPr SIP platform provides call control for up to 100 ViPr
terminals and provides continuity of call control in the event of a failure of
the active ViPr SIP Platform.

MARCONI CORP. PLC
4th Floor, Regents Place
338 Euston Road
London NW1 3BT
United Kingdom
Tel: +44 (0) 20 7493 8484
www.marconi.com

EUR SYSTEMS OFFERS AN INTEGRATED
BUSINESS INTELLIGENCE REPORTING SYSTEM

EUR Systems announced a new Business
Intelligence (BI) module is being added to its line of billing solutions and
business process outsourcing services. The BI module can transform data from
rating and billing engines into graph or chart form for easy analysis, enabling
carriers to adjust sales and customer-retention strategies to respond to market
changes.

The module is based on Online
Analytical Processor (OLAP) technology and is integrated with off-the-shelf
components from IBM. The BI module will be integrated into the Aptis End User
Billing Solution early in the third quarter of this year.

EUR SYSTEMS
5040 Ritter Road
Mechanicsburg, PA 17055
+1 717.697.6800
www.eursystems.com

VOICELOG ANNOUNCES PAY-AS-YOU-GO
CALL LOGGING

VoiceLog LLC, announced its new
VirtualLogger call recording service, which can be used for quality control and
legal compliance purposes for any call center without the capital expense. With
VirtualLogger, customers pay only for what they use.

VirtualLogger also offers tested
storage and retrieval technology. Using fully redundant network storage,
combined with a fault-tolerant Oracle database configuration, VoiceLog will
store VirtualLogger calls for up to seven years. Recordings also can be
instantly retrieved from anywhere, using either any telephone or a computer with
access to the Internet "We think there are many companies who will prefer
VirtualLogger service over a traditional call logger," said Larry Leikin,
vice president at VoiceLog. "Companies who don’t want the risk associated
with recording equipment, who don’t have the capital, or who only need a
temporary or intermittent recording solution are all potential candidates for
the service."

VOICELOG LLC
8904 Old Gate Lane
Rockville, MD 20852
+1 301 230 2129
www.voicelog.com

INFO DIRECTIONS LINKS SYSTEMS
WITH OSS CLEARINGHOUSE

Info Directions announced that it
will provide clients using its CostGuard OSS/BSS system with a seamless,
automated provisioning solution for national carriers through NeuStar’s
LSRexpress clearinghouse service.

"Our ability to manage
pre-order and local service requests in an automated manner is an important
value-add for our clients," said Donald Culeton, president of Info
Directions. "The combination of manual order processing and maintaining
Local Service Ordering Guidelines (LSOG) with one or more carriers can be
overwhelming — and costly — for service providers. The interface between
CostGuard’s workflow management component and NeuStar’s LSRexpress solution
eliminates that responsibility for our clients and improves the speed and
efficiency of the provisioning process."

INFO DIRECTIONS INC.
833 Phillips Road
Victor, NY 14564
+1 888 924 4110
www.infodirections.com

FREQUENCY MARKETING RELEASES
VALUSCAPE LOYALTY SOFTWARE

Frequency Marketing Inc. (FMI)
rolled out ValuScape Loyalty, a standalone application designed to increase
revenue from best customers by allowing marketers to score, segment, analyze,
query and report on customer transactions and behaviors.

ValuScape is a datamart (a data
warehouse focused on one area of business, in this case customer transactional
behavior.) It can store and analyze data from millions of customers with
hundreds of millions of transactions. Datamart information can include the
nature, payment type and location of purchases. ValuScape’s analytics score,
segment, and model data to drive and evaluate marketing initiatives.

ValuScape works independently, or in
conjunction with FMI’s proprietary Loyalty Solutions Platform. It can be
deployed on any database platform, supports third-party reporting and accepts
data from CRM systems and legacy databases.

ValuScape is available in two
different configurations with pricing from $20,000 to $315,000 depending on
transaction volume, purchase terms and the delivery model chosen. With the
ValuScape Service Bureau, FMI hosts the application and charges a monthly fee
for operational assistance, data processing and report generation. Under the
ValuScape Software License, the client hosts the application with pricing that
includes a licensing fee and monthly charges for technical support.

FREQUENCY MARKETING INC.
6101 Meijer Drive
Milford, OH 45150
+1 513 248 2882
www.frequencymarketing.com