Can’t Hear Yourself Think? Time to Help Customers Overcome Noise Pollution

… an alternate method for conversation recall if the background noise is too much.

What About Video?

When the office doesn’t have high-tech private conference rooms, yet your customers still need to conduct meetings via audio/video communications, you’ll want to make sure they have quality technology that works despite background noise challenges. Solutions like HD video with wide-angle cameras can be easily attached to a monitor found in a huddle space. Wireless screen-sharing, noise-canceling audio and integrated microphone technology provide more than just a web-cam option, and allow anyone to conduct a meeting, anywhere. No matter how busy or noisy the background, it’s still possible for employees to host conversations that don’t capture the sound of the entire room.

Completely eliminating background noise is likely never going to happen. However, if you can offer the right technology and understanding, you can offer a host of solutions that make it much easier for the customer and bring yourself value. If you already have your hardware and still find yourself experiencing loud background sounds, don’t forget about noise-blocking technology that reduces unwanted noise during group meetings. It’s available for handsets, audio, and video conferencing.

Rhonda Trainor is director of merchandising for ScanSource and a Channel Partners Advisory Board member. ScanSource provides products and services solutions that focus on point-of-sale, payments, barcode, physical security, unified communications and collaboration, cloud and telecom. It has two segments — Worldwide Barcode, Networking & Security, which includes POS Portal, and Worldwide Communications & Services, which includes Intelisys. ScanSource operates in North America, Latin America and Europe. Follow Trainor on LinkedIn.