https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Telephony/UC/Collaboration


Hush

Can’t Hear Yourself Think? Time to Help Customers Overcome Noise Pollution

  • Written by Craig Galbraith
  • November 1, 2018
It's hard to listen intently over background noise and still sound and look professional.
ScanSource's Rhonda Trainor

Rhonda Trainor

By Rhonda Trainor, Director of Merchandising for ScanSource and Channel Partners Editorial Advisory Board Member

You walk into a customer site hoping for a quiet conversation and are hit by a cacophony of ringing phones and loud conversations. No slamming doors, of course, because there are no doors. Imagine what employees go through just trying to take a conference call.

Though there has been a recent backlash against the open offices meant to promote collaboration, experts say they comprise some 80 percent of U.S. workspaces. This even as studies show the noise level makes a collaborative atmosphere elusive.

The flip side are remote workers, some of them driven to telecommute by that chaotic office environment. They are hosting and participating in conference and video calls where they live, without needing a conference or meeting room setup. Wireless technology is available everywhere, and it’s easy and convenient to make the coffee shop, bookstore or basement a virtual office. There’s even a trend toward working in bars during the day.

Mobile devices that deliver web conferencing, instant messenger, unified communications applications and softphones are now just a normal part of many people’s daily business lives.

So, how do you help your customers help their employees tune out background noise while not changing the physical vibes of their office spaces or costing them large amounts of funding for a renovation?

Interoffice Improvements

For those in an office or environment with lots of people and noise, who conduct business primarily via telephone calls, such as sales, look at the room itself. Enhancing and changing the physical space with better flooring, like carpet, and adding dividing panels between those who rely more on telecommunications will help soundproof the area. In addition, providing employees with high-quality, professional headphones can actually reduce the noise levels when used in conjunction with softphones.

There are some great noise-canceling headphones in the market today, that not only help users tune out what’s in the background but can also help those on the other end of the line. Both parties can hear participants much better without having to overhear noise in the background. This, in turn, creates a more professional user experience for everyone.

Whether you’re working in a cubicle, board room, or large event space, today’s wireless microphones also offer exceptional audio pickup and clear transmission. They provide flexible and extended range for your speakers and collaborators while still providing the same level of clarity you’d expect from a hard-wired microphone.

Softphone Flexibility

As remote workers become more the norm, the standard desk phone becomes less of a necessity and softphones become more prevalent in mobile workplaces. With a VoIP phone system installed on the computer, and not a hard-wired landline, employees can keep their same number no matter where they are physically located. In addition, there is software for softphones that will transcribe the conversation. This provides …

  • Page 1
  • Page 2
Tags: Agents Business Models Telephony/UC/Collaboration

Most Recent


  • Top 20
    Top 20 Stories in January: Avaya, Microsoft, IBM, AWS, Datto, More Layoffs
    ChatGPT cracks our list for the first time. We've also got new hires and security training. But what was No. 1?
  • Lawsuit
    Bondholders File Lawsuit Against Avaya for $125 Million
    They accuse the company of misleading investors.
  • Roll out
    Dell Rolls Out 2023 Partner Program with Addition of Apex+ Category
    Dell leaders signal opportunities for partners despite a weak economy that’s affecting demand.
  • m&a blocks
    Bluewave Buys SinglePoint from Soterra Capital, Bulks Up Louisville Footprint
    Soterra Capital, which bought SinglePoint in 2016, is keeping equity in the combined company.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Welcome Mat
    Ex-Telarus Exec Scott Forbush Leaves Upstack for PPT Solutions After 5 Months
  • Woman with questions
    Should We Just Call Master Agents Distributors?
  • Benefit, Plus Sign
    TBI, Avant Add New Cloud, Security Suppliers to Lineups
  • CIO
    ScanSource Hires New CIO to Lead Global IT Strategy

Upcoming Events

View all

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

View all

Abundant IoT, Advisors Tackle the eIoT Opportunity

February 6, 2023

Top 20 Stories in January: Avaya, Microsoft, IBM, AWS, Datto, More Layoffs

February 6, 2023

Cloud Computing News: Broadcom-VMware, Google-Anthropic, Red Hat, More

February 6, 2023

Industry Perspectives

View all

The Software Patching Problem – Solved

February 3, 2023

How to Break Through the Growth Ceiling

February 1, 2023

5 Things to Look for in a UC Partner

January 31, 2023

Webinars

View all

Next-Generation MSP Platform: The Building Blocks for Your Business

February 15, 2023

The SMB Opportunity: How to Sell and Service the SMB Market, Capture Customers and Expand Your Business

February 23, 2023

How To Boost Your Business With White-Label UCaaS

February 28, 2023

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Stars

Retired Astronaut Capt. Scott Kelly Previews His CP Expo Keynote

December 21, 2022

Fusion Connect Eyes Future with Intrado UC, Managed Network Customers

September 23, 2022

RingCentral Focused on Hybrid Work, Microsoft Teams, Other Integrations

September 23, 2022

Twitter

ChannelFutures

.@AbundantIoT is putting more focus on the enterprise, CEO Vince Bradley tells Channel Futures.… twitter.com/i/web/status/1…

February 7, 2023
ChannelFutures

January's #topstories in channel include @Avaya @GTTComm @Broadcom @awscloud @citrix @Salesforce @Datto… twitter.com/i/web/status/1…

February 6, 2023
ChannelFutures

.@Acronis announces #CyberFit partner program updates. dlvr.it/Sj2FZQ https://t.co/z7lRdIRo9R

February 6, 2023
ChannelFutures

More #Avaya trouble: Lawsuit against company by bondholders claims "massive fraud." dlvr.it/Sj2DZT https://t.co/4Q1E7JAXXf

February 6, 2023
ChannelFutures

.@DellTech adds new #APEX delivery options for #delltechnologies partners. dlvr.it/Sj29c6 https://t.co/3qEEYpnOBX

February 6, 2023
ChannelFutures

There are some familiar names in @coxbusiness and @Rapid_Scales recent partner awards. dlvr.it/Sj1zm6 https://t.co/0BuGwBrnvM

February 6, 2023
ChannelFutures

RT @Channel_Expo: We know your mind is on the #BigGame this week, but don't take your eye off the ball! #EarlyBird rates for #CPExpo & #MSP…

February 6, 2023
ChannelFutures

Learn about @bluewavetg's latest deal. dlvr.it/Sj1wrV https://t.co/NCdmJ4OFkf

February 6, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X