Broadvox has a new channel chief in Chad Krantz.

Krantz has worked for the VoIP provider since August 2008; he served as director of channel sales for the mid-Atlantic states until Jan. 21, when he was named executive director of channel sales. The change came about as David Byrd was promoted to executive vice president of sales.

Byrd takes on a direction and vision role, and Im more of the implementer, make-it-happen guy,” Krantz said.

Krantz was unable to share many details about plans for the Broadvox channel, since the company is still neck-deep” in integrating Cypress Communications, Krantz said. Broadbox recently finalized its merger with Cypress, which specializes in hosted unified communications (UC), managed VoIP and other services.

However, Broadvox is on the verge of rolling out new services for resellers and master agents expect UC and other hosted products to be among the offerings and soon should have its redeveloped VAR and agent portal available to partners. That tool will contain vital information that a lot of the agents have been asking for,” Krantz said.