Avaya Expands AT&T Relationship for SME Customers

Avaya announced this week that it has expanded its relationship with AT&T (T) (via subsidiaries and affiliates) by creating a dedicated customer sales center to serve the communications needs of small and medium enterprises (SME).

The center will enable AT&T and Avaya to serve SME business customers through a common “front door,” providing one-stop shopping for both their network and equipment needs. SME customers can benefit through both standard and customized solutions that provide:

• Seamless access to Avaya’s communications solution for SMEs through the use of AT&T’s advanced SIP services
• The ability to be connected in the office, at home or on the road by combining AT&T’s mobility network services and Avaya’s IP Office

“AT&T and Avaya understand that small and mid-sized enterprises need their communications to work hard for them, but don’t have the time or resources to work hard on researching, purchasing and maintaining their systems,” said Vin LaRocca, president, North America Field Operations, Avaya. “They want to rely on trusted experts who know what kind of equipment and services their business needs and bring it all together into a streamlined package. Together, the AT&T and Avaya customer sales center will make it easy for them to do just that.”

“Our business customers are looking for advanced network and mobility applications that will serve them in an increasingly mobile environment,” said Steve Hall, executive director – Product Marketing Management, AT&T. “We believe that this expanded relationship with Avaya will enable businesses to capitalize on the benefits of our mutual solutions in a simpler and more convenient fashion.”