https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Telephony/UC/Collaboration


Avaya…. And the PBX Industry

  • Written by Channel
  • June 8, 2007

By Peter Radizeski, RAD-INFO

Why go private? The costs to be public are transparency, shareholders and regulatory. Between SOX and GBL and all the other rules, it is an expensive venture to go public. The options mess and executive compensation only add to the headache.

Yet public means access to monies (ask TowerStream who went from OTC to Nasdaq and release $40 million worth of stock). Of course, investors and bankers like public companies. Cablevision is looking to go private – and so are a bunch of companies.

But why didn’t Avaya just sell to Nortel or Cisco? No idea. Maybe that is the end game for the investors.

The telecom industry is changing and no one has a handle on it, really.

In the phone hardware space, it is a mosaic. Will it be hosted or hardware or a mixture? Will it be open source or propriety? Where does a company like Avaya put its energy? Would Nortel be in the same situation if it didn’t have telco gear to fall back on? Probably.

The enterprise space consists of 5,000 companies that about 10 companies target (Cisco, MS, Avaya, Nortel, Inter-Tel, Shore-Tel, et al). That is too much competition. Especially when the telcos are trying to push phone systems too.

The SMB market is really made up of three sectors: very small businesses, small businesses and medium business. Medium is still a target for the Big 10. But there is no cross-over for them to the very small and small space. They cannot service that market too costly.

The very-small business space will likely be won by Linksys and hosted PBX providers, like PBX-Change, Intelliverse and M5. Innovative in this space from Voice 3.0 companies like TalkPlus, Jott, Jajah, et al, may change the landscape even more. There are companies like Sutus who will be bringing a different angle to this space. Best Buy/Speakeasy may be a player here as well.

The small bussiness space is anyone’s guess. Cbeyond wins more than their share in this market. And with their FMC option (BeyondMobile Service) they will likely win more in the small and medium space. Hosted PBX VoIP providers like this space, but we don’t know how it scales yet. This is the space that the channel targets 20 to 99 employees.

It is the sweet spot. This will likely be the most segmented space unless a provider or vendor decides to hit a vertical. If they can make a package tailored for a vertical, it will be a win. You see it shaping up in health care and dental offices as well as in legal firms. Innovative hosted VoIP providers are taking these verticals.

Polycom ends up in place of Avaya.

Note to SilverLake: buy Aastra and their new kick-butt VoIP phones with DECT. Take some share from Polycom that’s where the phone hardware money is: on handsets. (Cellular is all about handsets and so is this market.)

Peter Radizeski is president of

RAD-INFO

. He can be reached at

[email protected]

.

Tags: Agents Telephony/UC/Collaboration

Most Recent


  • Layoffs
    Telecom-IT Layoff Tracker 2023: Cisco, RingCentral, Microsoft, 8x8, Sophos, More
    The onslaught of layoffs is bleeding over into this month.
  • Job Cuts
    January's Tech Layoff Scourge: Deep Dive Into Channel Impact
    We break down the seemingly daily layoffs impacting various companies doing business in the channel.
  • Select, circle individual
    Broadvoice Appoints 8x8, Mitel Vet as VP of Channel Partnerships and Alliances
    He brings UCaaS and CCaaS leadership to Broadvoice's partnership strategy.
  • Layoffs
    Talkdesk Layoffs Impact Sizable Number of Workers, Former Employee Says
    Talkdesk did not provide reasons for the reduction in headcount, one laid-off worker said.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Woman with questions
    Should We Just Call Master Agents Distributors?
  • Benefit, Plus Sign
    TBI, Avant Add New Cloud, Security Suppliers to Lineups
  • CIO
    ScanSource Hires New CIO to Lead Global IT Strategy
  • Select a Hire
    Telarus Hires Megapath, Fusion Connect Vet Dan Foster as Latest CRO

Upcoming Events

View all

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

View all

7 Channel People Making Waves This Week at Pax8, Canalys, Microsoft, Splunk, More

February 3, 2023

Post-TBI Acquisition, Partners Weigh the Future of AppDirect, TSDs

February 3, 2023

Juniper Networks Shows ‘Swagger’ with Ambitious Growth Strategy

February 3, 2023

Industry Perspectives

View all

The Software Patching Problem – Solved

February 3, 2023

How to Break Through the Growth Ceiling

February 1, 2023

5 Things to Look for in a UC Partner

January 31, 2023

Webinars

View all

Next-Generation MSP Platform: The Building Blocks for Your Business

February 15, 2023

How To Boost Your Business With White-Label UCaaS

February 28, 2023

Security Secrets of the MSP 501: How to Be a Cyber Leader in 2023

December 15, 2022
  • 1

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Coffee with Craig and James Episode 117: Cato Networks, Video Killed the Podcast Stars

Retired Astronaut Capt. Scott Kelly Previews His CP Expo Keynote

December 21, 2022

Fusion Connect Eyes Future with Intrado UC, Managed Network Customers

September 23, 2022

RingCentral Focused on Hybrid Work, Microsoft Teams, Other Integrations

September 23, 2022

Twitter

ChannelFutures

Channel people making waves include: @RobTRae, @vasujakkal, @ReneeIMCloud, @garylsteele dlvr.it/ShvjQ3 https://t.co/yz09flzXvV

February 3, 2023
ChannelFutures

The slowdown in #publiccloud spending is real and it’s arrived at #AWSCloud and #GoogleCloud.… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

#ZTW23: @ThreatLocker Gold Partners announced, deep dive into the dark web. dlvr.it/ShvFGF https://t.co/k68BfzLToq

February 3, 2023
ChannelFutures

Channel Partner Success Story: Forerunner Technologies - Learn how @NEC UNIVERGE BLUE Cloud Solutions enabled… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

Partners and suppliers weighed in on the AppDirect-TBI acquisition and its implications for the channel.… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

Read about @coxbusiness' acquisition of @Logicworks. dlvr.it/Shty4t https://t.co/3MaKai6SVr

February 3, 2023
ChannelFutures

Where in the world are the top MSPs?? Take a look at the infographic breakdown of 2022 #MSP501 winners by region >>… twitter.com/i/web/status/1…

February 3, 2023
ChannelFutures

.@SovosCompliance offers tips for how and when to revamp #partnerplans. dlvr.it/ShtDgv https://t.co/vPzajXnjee

February 3, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X