N-able Claims: Managed Services Meets All IP Devices

First the news, then the party. That's N-able's strategy as the company announces N-central 6.7 this week and then hosts its worldwide partner summit October 22 to 24 in Dallas, Texas.

N-central 6.7, I believe, reinforces a key shift in the managed services market. The MSP landscape has moved beyond managed PCs, laptops and servers. Going forward, MSPs will increasingly manage all IP devices -- from switches and routers to printers and smart phones.

At first glance, managing all IP devices is an old story. But take a closer look, and you'll see quite a few new opportunities ahead.

N-able says N-central 6.7 features "breakthrough remote control functionality for virtually any IP-enabled device."

Bigger Story

MSPmentor doesn't test platform software, so I can't put N-able's claims to the test. However, there's a bigger story here. N-able and several other companies make a clear case: MSPs have to become far more sophisticated with their device management.

At the ConnectWise Partner Summit a few weeks ago, CEO Arnie Bellini described how managed services systems would oversee such IP devices as:
  • Two-pound notebooks from Lenovo and others
  • Pay-per-click "Hardware as a Service" such as Xerox PagePack
  • Security and video surveillance cameras
  • Digital signage
  • TVs
  • Robots
  • Air conditioners and home appliances

They Saw It Coming

From Cisco Systems CEO John Chambers to former Microsoft CEO Bill Gates, most of the big vision folks have focused on managed IP devices for more than a decade.

Still, those early visions involved corporate IT or big telecom service providers remotely managing IP systems. Economies of scale, broadband, and affordable software have pushed that IP management power out to VARs, solutions providers and MSPs.

Now, it's time to shift the managed services conversation to all of the IP devices out there. N-able will preview N-central 6.7 at the company's partner summit, and the product is expected to ship in November.

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