Cisco's Managed Services Program: Gaining Momentum?

Cisco's Managed Services Program: Gaining Momentum?

megapath cisco managed servicesIt's not a tidal wave yet, but a growing number of managed service providers are diving into Cisco Systems' partner program. The latest example involves MegaPath Inc. earning Managed Services Master Certification from Cisco. Here's the bigger story.

Until about mid-2009, Cisco's partner program for MSPs was hit and miss. The program required all MSPs to have their own, dedicated, certified NOC -- an expensive requirement for many smaller solutions providers. By September 2009, Cisco had redesigned the partner program so that certified MSPs could leverage each others' NOCs.

Smaller MSPs started warming up to the partner program and Cisco says it sees demand for managed services growing 20 to 30 percent annually.

Now, more established companies like MegaPath Inc. are strengthening their MSP ties to Cisco.  The Costa Mesa, Calif.-based company specializes in managed IP data, voice, and security services in North America. MegaPath says it has achieved Cisco's Managed Services Master Certification from Cisco. The certification:

"recognizes Megapath’s investment in the managed service ITIL® processes, practices and tools necessary to provide high-quality managed services."
According to a press release, MegaPath earlier this year also achieved a Cisco Powered managed service designation in Cisco Powered Managed Connectivity for its Duet SIP Trunking and Site-to-Site MPLS VPN offerings.

MegaPath isn't alone. HEIT, an MSPmentor 100 company, has been talking up its Cisco partnership in recent months.

Oh, and one parting question: Who is running the following site - Cisco Managed Services?
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