At first glance, AccelOps has launched a channel partner program for traditional VARs. But take a closer look, and you'll discover the AccelOps partner program also targets managed services providers that want to offer remote monitoring, managed security and managed infrastructure services. Translation: In some ways, AccelOps is the latest in a growing list of RMM (remote monitoring and management) software suppliers targeting MSPs. Can AccelOps stand out from the RMM crowd? Here are some thoughts.
On the one hand, VARs can resell AccelOps into end-customer data centers. But on the other, authorized MSP partners can offer security and infrastructure monitoring as a managed service -- powered by AccelOps as a co-branded service, AccelOps says.
According to the official announcement:
"By teaming AccelOps’ SaaS cloud with their expertise, partners can expand their service revenues into the mid-tier and SMB market while taking advantage of rapid implementation, assured availability and nominal resource investment."
New Kid on the BlockBut who exactly is AccelOps? Founded in 2007, AccelOps is privately held and focuses on data center monitoring and IT service management software. As we've noted on The VAR Guy, it sounds like AccelOps intends to compete most directly against Nimsoft in the mid-market RMM space. AccelOps also hopes to position itself as a mid-market alternative to complex Big 4 solutions from BMC, CA, IBM Tivoli and Hewlett-Packard OpenView. Companies like Nimsoft and GroundWork Open Source are pursuing similar Big 4 alternative strategies.
My big question: Do MSPs want co-branded remote monitoring services? In order to stand out, many MSPs have branded their own managed services -- without revealing which back-end tools and technologies they use to remotely manage customer networks. We'll be checking in with AccelOps partners in the weeks ahead.
Disclosure: MSPmentor was briefed by AccelOps as part of a sponsored video project. Sign up for MSPmentor’s weekly Enewsletter, Webcasts and Resource Center. And follow us via RSS, Facebook, Identi.ca; and Twitter. Plus, check out more MSP voices at www.MSPtweet.com.