Do Start-Up MSPs Prefer SaaS and Hosted Options?
Back on Aug. 19, we asked MSPmentor readers the following question: If you were launching a managed services provider (MSP) from scratch, what type of RMM (remote monitoring and management) and PSA (professional services automation) tools would you embrace? Although it wasn’t a scientific survey, 345 readers participated and most said they’d leverage pure SaaS (software as a service) options rather than on-premise options. Here’s a quick look at results.
Question: If you were launching an MSP from scratch, what type of RMM and PSA tools would you select?