Remote monitoring and management (RMM) and professional services automation (PSA) are more than tools; they’ve become a way of life for many managed service providers. These stories offer the latest insights into these technologies.


Vigilant Rolls Out Managed SIEM

Vigilant LLC this week delivered a managed service around security information and event management (SIEM), and the New York-based company in the process of exploring reseller arrangements. This is the second major SIEM move we’ve spotted in the past week or so.