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QUALCOMM CDMA Certified for Russia

QUALCOMM CDMA Certified for Russia

Posted: 12/1997 QUALCOMM CDMA Certified for Russia SAN DIEGO–QUALCOMM Inc. has been certified to deploy code division multiple access (CDMA) equipment commercially in Russia. The State Committee for Telecommunication and Informatization (SCTI) of the Russian Federation presented the certificate to QUALCOMM after extensive testing was performed on the company’s CDMA wireless local loop network in […]

What to Do When The Big Three Beat Your Price

What to Do When The Big Three Beat Your Price

Posted: 12/1997 What to Do When The Big Three Beat Your Price Part Two By Dan Baldwin As you’ll recall from last month’s column, our long distance superhero "Dan" was trying to pick up the pieces of a supposed "slam dunk" $1,500-a-month long distance deal in which he was saving his prospect an easy 30 […]

ATIS Discusses 500/900 Number Portability

ATIS Discusses 500/900 Number Portability

Posted: 12/1997 ATIS Discusses 500/900 Number Portability WASHINGTON–The Alliance for Telecommunications Industry Solutions (ATIS) recently told the Federal Communications Commission (FCC) that requiring portability of 500 and 900 number services only for services provided by local exchange carriers (LECs) is not practical. Last year the FCC asked ATIS’ Industry Numbering Committee (INC) to study the […]

Billing Systems: Where the Rubber Meets the Road

Billing Systems: Where the Rubber Meets the Road

Posted: 12/1997 By Dan Baker and Nancy Duvergne Smith If the telecom business is a race car–fast-moving and subject to quick turns–then billing is where the rubber meets the road. But a billing engine is only as good as its grip on the pavement–and customers’ loyalty. Billing managers build that loyalty by producing a finely […]

800 Redirect

Posted: 12/1997 800 Redirect A Re-emerging Fraud Scam By Jim Marsh, Senior Manager, Fraud Control, MCI Imagine a business with a very active 800 service. Calls are coming in; people are busy; orders are being taken; and customers are being serviced. Now imagine that same business with no calls coming, people sitting around, no […]

Agent Channel

Posted: 12/1997 Agent Channel A No-Brainer By Gary Kim Want to bet on a sure thing? Bet that the agent channel will continue to grow in importance as the entire telecommunications business gets more competitive. Keep the emphasis on channel. Just as supermarkets are a channel for a wide variety of products sold to […]

Intelligent SS7 or Stupid Networks

Intelligent SS7 or Stupid Networks

Posted: 12/1997 Intelligent SS7 or Stupid Networks Why We Care By Gary Kim Going to the dentist for a root canal might be preferable to sitting through a discussion of Signaling System 7 (SS7). Nevertheless, we care about SS7 because it enables many types of services related to call completion and billing; little things like […]

MCI: More Changes Imminent

MCI: More Changes Imminent

Posted: 12/1997 MCI: More Changes Imminent WASHINGTON–Those holding their breath to see what the second largest long distance provider would do with three attractive buy offers on the table can now exhale. Unanimous approval by both MCI and WorldCom boards of directors and public announcement have taken WorldCom, Jackson, Miss., and MCI, Washington– "the most […]

Payphone Hardware Providers Face

Payphone Hardware Providers Face

Posted: 12/1997 Payphone Hardware Providers Face Uncertainty with New Products and Optimism By Debera Bell-Beam Payphone hardware providers for the most part are looking forward to next year with new products, new marketing campaigns and a new year’s optimism, but this year certainly has brought with it some mixed blessings. Payphone compensation issues have both […]

Understand Churn or Die

Understand Churn or Die

Posted: 12/1997 Understand Churn or Die Long distance industry veterans know customer churn is high, especially for the largest carriers. But other industry segments struggle with high churn as well, especially those that are competitive. Cable television historically has had annual churn in the 30 to 35 percent range, while U.S. wireless carriers see 30 […]

International Wholesale

International Wholesale

Posted: 11/1997 International Wholesale Market Boom Benefits Domestic Front By Casey Freymuth In recent months, PHONE+ has detailed the developments of a 60-plus member buying alliance of third-, fourth- and fifth-tiered companies seeking relief on international rates by pooling their traffic and putting it out for bid to wholesale service providers (PHONE+, June, September, October). […]

The Sky Is Falling, and There’s Nothing YouCan Do About It

The Sky Is Falling, and There’s Nothing YouCan Do About It

Posted: 11/1997 The Sky Is Falling, and There’s Nothing You Can Do About It By Debera Bell-Beam Chicken Little created more than a few anxious moments for those who believed her greatly exaggerated rumor of the world’s imminent demise. It turned out, after all, that she had misinterpreted a natural event. Whether such is […]

Dress Warmly If You’re Headed to Market

Dress Warmly If You’re Headed to Market

Posted: 11/1997 Dress Warmly If You’re Headed to Market Frostbite Can Be a Bear By Debera Bell-Beam There’s a distinct chill in the air, and it’s more than seasonal. Investors no longer are infatuated with possibilities that once accompanied a young, no-holds-barred long distance market that set out to redefine itself on the heels of […]

What to Do When The Big Three Beats Your Price

What to Do When The Big Three Beats Your Price

Posted: 11/1997 What to Do When The Big Three Beats Your Price A Working Example By Dan Baldwin Every month in this column we talk about the best ways for agents to sell long distance. We suggest that the best way to do this is to go after "Big Three" (AT&T, MCI and Sprint) customers […]

A Bill with a View

A Bill with a View

Posted: 11/1997 A Bill with a View d.b.Express-A-Bill Makes Record Analysis Easy on the Eyes By Charlene O’Hanlon Bohemia, N.Y.-based Computer Concepts Corp. has come up with a novel idea for telecom analysis and reporting: make it easy. d.b.Express-A-Bill, a reporting and billing analysis software program designed for the telecom industry, can help make short […]

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Biden Administration Issues Russian Sanctions in Response to SolarWinds Hack, Election Interference

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SD-WAN Supports More Purposeful Shift to Cloud

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How Tech Is Transforming Public Safety–and the Implications for Channel Partners

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What to Look For: 2021 Threat Report

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Health Care and SD-WAN: A Seller’s Guide

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Carbonite Data Protection and Cyber Resilience

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Top Tips: How Resellers Can Leverage Rackspace to Enhance Customer’s Cyber Security Protection with Microsoft 365 Security

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Top Tips: Optimize Your Microsoft 365 Investment with Rackspace Technology

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.@FrontierCorp just weeks away from exiting #Chapter11bankruptcy. dlvr.it/RxqkK1 https://t.co/yxyChKL9Um

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