Channel Futures technology categories include analytics, cloud, desktop, data centers, IoT, mobility, networking, open source, RMM/PSA, security, virtualization and voice/connectivity.
Hello from Melbourne, Australia. We’re touring the country — making additional stops in Sydney and Brisbane — while exploring Australia’s growing managed services market throughout this week. To be sure, managed services is in its infancy here. I suspect fewer than 500 VARs offer proactive remote managed services in Australia. But that’s changing fast.
Roughly 30 percent of Netbook sales in Melbourne — Australia’s second-largest city — involve customers requesting Linux rather than Windows, according to Geek Central, a fast-growing solution provider that serves the region. Here’s the scoop and its global implications, from The VAR Guy.
Forgive The VAR Guy for saying it: But he told you so. A few months ago our resident blogger predicted Netbooks — the name for an emerging market of sub-notebooks — would increasingly shift to open source and put the squeeze on Microsoft. Fast forward to the present, and Microsoft is already feeling the heat […]
I’ve been tied up at the N-able Partner Summit and CompTIA Managed Services Summit. They are great events, but that also means I’ve overlooked a few things going on elsewhere in the managed services world this week. Here four other managed services stories I wish I had spent more time covering:
While many US managed service providers struggle to master hardware as a service (HaaS), some of Australia’s early managed service providers are thriving in the HaaS market — thanks to creative (but legitimate) financing from local banks, plus a rotation strategy that moves hardware from Australia to China and India. Here are the details.
Cigars, Scotch and world dominance. Managed service providers from North America, Europe and Australia relaxed a bit Thursday evening at the N-able Partner Summit in Dallas. I listened in as N-able VP of Sales Mike Cullen and a few industry peers discussed where the managed services market is heading next.
Two key topics of discussion:
Microsoft has reached out to selected solutions providers in order to gain their feedback about a soon-to-be-launched software product in an emerging market. Hmmm. What could the software giant be up to? It involves so-called managed services software. Here’s the scoop. According to an email allegedly from the software giant, Microsoft is conducting user research […]
When it comes to partnering in the managed services market, the Ingram Micro Seismic team doesn’t appear to be playing favorites. In addition to working closely with Autotask, Ingram is now reaching across the aisle to work with ConnectWise — one of Autotask’s top professional services automation (PSA) software rivals.
As he prepares for a quarterly company management meeting in Miami, Kaseya CEO Gerald Blackie sees plenty of upside — and a few challenges — awaiting the managed services industry.
“If we don’t shine as an industry [during the economic crisis] we’re missing the boat,” said Blackie. “Companies that enable new productivity and levels of efficiencies are more inclined to do well during a recession.”
Is Microsoft preparing a managed services platform for VARs? If an alleged email from Microsoft is legitimate, the answer is a very strong maybe.
According to the email — which has been posted in multiple managed services forums in recent days — Microsoft is conducting a research study to help evaluate a managed services-oriented product that has “yet to be launched in the market.”
Businesses don’t buy operating systems. They buy applications. With that fact in mind, Canonical is gradually expanding its online store for Ubuntu Linux applications. It’s a smart move — but solutions providers will need to keep their expectations for the store under control. Here’s why.