Data Centers

10 Ways to Generate Recurring Revenue

• November 9, 2009

Running a managed services practice is all about generating recurring revenue. To

ConnectWise Partner Summit: Six Managed Services Videos

• November 9, 2009

During the ConnectWise Partner Summit, MSPmentor sat down with a range of managed services experts. In the following MSPmentor FastChat videos, we covered such topics as hardware as a service (HaaS), MSP-to-MSP collaboration, sales and business development, online marketing for MSPs and email security. Here are six FastChat videos with a range of MSP industry experts…

Seven Blog Entries We Didn’t Have Time to Write: Nov. 7, 2009

• November 7, 2009

Our team is back home after attending the ConnectWise Partner Summit, HTG Peer Group meetings and Symantec Partner Engage this past week. Now I’m packing and leaving tonight for Cisco Partner Velocity in Paris. In between all that, here are seven managed services blog entries we didn’t have time to write for the week ending […]

Microsoft and MSPs: Two Missed Opportunities

• November 6, 2009

For the second time in a month, Microsoft has failed to have a presence at a major managed services conference. Microsoft’s absence from the two conferences — ConnectWise Partner Summit and N-able Partner Summit — is rather surprising to me, especially when I consider recent MSP-oriented moves by Google. Still, Microsoft does plan to attend […]

ConnectWise Partner Summit: Top 15 Day 1 Highlights

• November 5, 2009

More than 900 managed service providers and VARs are networking this week at the ConnectWise Partner Summit, which kicked off November 4 in Orlando, Fla. Here are the top 15 highlights from the first evening’s events.

Australia Managed Services: The Next Chapter

• October 27, 2009

N-able VP of Sales Mike Cullen is heading back to Australia in November 2009 for four N-able hosted conferences. Cullen isn’t the only North American MSP software executive who has been spending time in Australia this year. For most of 2009, a managed services land grab has been spreading across the land down under. Here’s […]

Preview: Five Trends at ConnectWise Partner Summit

• October 26, 2009

Have 10 Percent of MSPs Closed Shop?

• October 23, 2009

I need to make sure the following blog entry is in the proper context: Many managed service providers continue to grow and thrive. We’ll be sharing some early data points from our ongoing MSPmentor 100 research over the next few days. But this little anecdote is important to note: A few folks allege that 10 […]

Seven Managed Services Blog Entries We Didn’t Have Time to Write: Oct. 23

• October 23, 2009

For the first time in about three months, our blogger team was off the road this week. In theory that means we kept up with our email and managed services news tips. But in reality, there’s still plenty of chatter we didn’t have time to cover. Here are the seven managed services blog entries we didn’t have time to write for the week ending Oct. 23.

DLP Catching On With MSPs

• October 22, 2009

MSPs looking to broaden their security services lineup have another option to consider: managed data loss prevention. Palisade Systems , which makes DLP appliances, this week unveiled its first product geared toward MSPs: PacketSure Managed DLP. The move comes shortly after Sophos introduced free DLP to its endpoint security customers. Here’s a bit more on […]

Windows 7 and Managed Services: Microsoft’s Emerging Strategy

• October 22, 2009

If the early reports are correct, Windows 7 is a dramatic improvement from Windows Vista (perhaps for these five reasons). Even so, I’m surprised Microsoft is doing so little to promote Windows 7 to managed service providers. Here’s what Microsoft is doing wrong — and right — with its MSP messaging so far. First, let’s […]

Nimsoft Launches Unified Dashboard for On-Premise, Cloud Monitoring

• October 20, 2009

N-able: Profitable With Potential IPO Aspirations

• October 19, 2009

The N-able Partner Summit wrapped up Oct. 16. But I’m still organizing some thoughts based on interviews with a range of N-able executives and partners — including conversations with N-able CEO Gavin Garbutt and VP of Sales Mike Cullen. Here are some quick thoughts, including the state of N-able’s finances and potential long-term IPO aspirations.

Avaya to MSPs: Have It Your Way

• October 14, 2009

Avaya is embracing a less-is-more philosophy regarding its managed services program for the channel. At its 2010 Global Sales and Americas Partner Conference this week in Nashville, Avaya unveiled a retooling of its managed services program. Here are the details. Dubbed Avaya Partner-Enabled Managed Services, the program enables partners to choose how involved they want […]

MSP Cloud Forecast: Varies By Region

• October 14, 2009

As I travel from one MSP-oriented conference to the next, I’m reminded that there’s more than one way to attack the managed services market. A prime example: As the N-able Partner Summit kicks off here in Arizona, I’m hearing a healthy reality check on cloud computing. Here’s some background. First, let me rewind a bit. […]