Update: RightNow Makes SaaS Progress
RightNow, a CRM (customer relationship management) developer, gave skeptics reasons to believe companies can successfully leap from traditional software to newer software as a service (SaaS) business models.
Although RightNow wasn’t profitable in its most recent quarter, the company’s financial results easily beat Wall Street’s expectations. Here’s the scoop.
- Total revenue in the first quarter of 2008 was $32.9 million, a 28% increase over $25.7 million in the first quarter of 2007.