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Microsoft's Nicole Herskowitz

‘The Next Normal is Here’: Microsoft, Cisco, RingCentral Make the Case for Generative AI in Collaboration

“Every decade or so a new technology emerges that is truly disruptive,” said RingCentral’s president and COO.

Seattle

Microsoft Job Cuts Hit Hundreds More Workers in Seattle Area

In January, Microsoft initiated a plan to shed about 10,000 workers.

boxing gloves

Channel Conflict, Controversy: Avaya Bankruptcy, Mass Layoffs, High-Profile Execs Depart

There’s always something to buzz about in the channel.

Cisco African American Partner Community Eyes Hiring, HBCU Opportunities

Cisco is working with 14 Black-owned partner firms in a “high-touch” manner to invest in their growth.

Incident response

Lumen Discloses 2 Cybersecurity Incidents Impacting Some Customers, Operations

Additional damage to customers is likely, said one cybersecurity expert.

IronNet Layoffs

Rackspace Layoffs Impact 275 People — What About Channel Leader?

The cloud managed service provider’s CEO blames the “uncertain macro environment.”

XDR

Netsurion Rolls Out Enhanced Partner Program for Managed XDR

Netsurion now offers reseller partnerships.

Update

Lacework Updates Partner Program, Adds New MSP Program

The program formalizes Lacework’s relationships and support for MSPs and MSSPs.

No Competition?

Genesys Launches New Service to Simplify Rapid CX Innovation for SMBs

The company is offering the solution as a free, automated self-service trial.

Enterprise Connect Panel March 27 2023

Enterprise Connect: RingCentral, LiveVox, Google Cloud, More Intro Latest AI, CX Innovations

This AI revolution is like “when we all learned about the internet,” said one executive.

Security Patch

The Gately Report: Live Patching Beneficial Tool for MSSPs, CISA Launches Early Ransomware Notification

Also, the number of ransomware victims skyrocketed last month compared to January.

unified communications

Microsoft, Zoom Gain, Cisco Loses, in Worldwide UC&C Market

Providers are under pressure to monetize existing customers and gain new ones.

Cybersecurity Transformer

Entara Transforms from Traditional MSP to XSP to Better Address Cyber Threats

XSP is the natural evolution of the technical service industry.

Do AWS, Azure, Google, Oracle, Others, Have Too Much Market Power?

The FTC, concerned about cloud vendors’ sway over customers, is seeking public comment.

Unemployed, layoffs

Veeam Layoffs Impact 200 Workers, Company Remains ‘Strong, Profitable’

Veeam continues to hire for roles in R&D.

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Upcoming Events

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May 1, 2023 - May 4, 2023

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June 13, 2023 - June 14, 2023

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October 30, 2023 - November 2, 2023

Galleries

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Channel Conflict, Controversy: Avaya Bankruptcy, Mass Layoffs, High-Profile Execs Depart

March 28, 2023

Cisco African American Partner Community Eyes Hiring, HBCU Opportunities

March 28, 2023

National Women’s History Month: Channel Women Recall ‘the Best Thing’

March 28, 2023

Industry Perspectives

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Why You Should Include Audiovisual Solutions in Your UC Services

March 28, 2023

Selling Your MSP: Strategic vs. Financial Buyers

March 22, 2023

10 Strategic Smart Enterprise Drivers for 2023

March 16, 2023

Webinars

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Give Customers the Power: How MSPs Can Leverage Cloud Choice

April 4, 2023

DE&I Dialogue: How the Right DE&I Initiatives Can Propel Your Business

April 5, 2023

Meet the 2023 Channel Futures Channel Influencers

April 13, 2023

White Papers

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6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Twitter

“Every decade a new technology emerges that is truly disruptive.”-- #AI sentiments from @RingCentral @Microsoft… twitter.com/i/web/status/1…

March 29, 2023

Check out this edition of Channel Futures TV! Glen Lomond discusses @HitachiVantara's approach to as-a-service of… twitter.com/i/web/status/1…

March 28, 2023

.@Microsoft #layoffs target more workers in Seattle area. dlvr.it/SldRzg https://t.co/DGtDBBU4m0

March 28, 2023

[email protected] buys 5 MSPs to expand geographic footprint dlvr.it/SldPyq https://t.co/GnewmOXRch

March 28, 2023

.@Lacework announces partner program updates, new #MSP program. #security dlvr.it/SldP9H https://t.co/hUKTOYgoY3

March 28, 2023

Learn how MSPs can generate new revenue streams with audiovisual solutions. @shure #ucservices #channelpartners… twitter.com/i/web/status/1…

March 28, 2023

⭐ 2023 #ChannelInfluencer spotlight: @andrewsage from @Cisco! Congratulations on this incredible honor from your pe… twitter.com/i/web/status/1…

March 28, 2023

The latest @ATTPartners awards give a nice glimpse of how M&A is shaping partner hierarchies.… twitter.com/i/web/status/1…

March 28, 2023