Cloud

Highlights

Contact center

Windstream Enterprise Unveils OfficeSuite UC Contact Center Enhancements

The enhancements help businesses better serve their customers.

Word innovation with power button

Exclusive: As AWS Turns 15, Doug Yeum Predicts Even More Innovation

The head of channel talks milestones, what’s coming, telecom agents and working with new CEO...

Cisco's Chuck Robbins at Cisco Live 2021

Cisco Readies Usage-Based Network-as-a-Service Offering with Cisco Plus

Expect Cisco Plus Hybrid Cloud to debut by midyear.

Filter by:

SASE network edge

Aruba Fully Integrates Silver Peak SD-WAN, Unveils SASE Strategy

HPE bought Silver Peak last year and brought it into the Aruba business unit.

Spinoff spelled out in blocks

‘Kyndryl’: IBM Names Spinoff of Managed Infrastructure Services Business

Expect the separation to be final by the end of 2021.

Microsoft Voice Tech in Action

Microsoft Boosts Conversational AI with $19.7 Billion Nuance Deal

Nuance is poised to become Microsoft’s second largest acquisition behind LinkedIn.

Survey says

Cloud Communications Market Rocked by Microsoft, COVID-19 in 2020

The perceived competitiveness of Slack and Google slid year over year.

Fuel Pump

Vonage, Oracle, Salesforce Vets to Fuel Talkdesk Partners’ Growth

In the first two months of 2021, reseller partners have extended Talkdesk’s global reach.

Threats

10 Ways to Keep Customers Safe with Threat Protection by Year’s End

Cybersecurity vendors share more advice for MSSPs and other channel partners.

Business handshake

Ujet, Peerless Network Enter Master Agent Agreements with PlanetOne, Intelisys

Ujet’s channel partner program supports strategic business partnerships, master agents and integrators.

Merger Acquisition

Dynamic Quest Acquires Integrated Solutions, Marking 7th Acquisition in 3 Years

The acquisition, Dynamic Quest’s seventh, will expand the company’s geographic presence into Alabama.

United Kingdom Map

Fifosys Expands UK Reach with Acquisition of MSP Enforce Technology

No. 10 on our 2020 MSP 501 list extends its reach with the addition of a cybersecurity and cloud solutions MSP.

Understand Buyer Motivations to Build More Opportunities

Offer independent advice on ways to save money and specialist skills for must-do projects.

Sophisticated hacker

Mass Microsoft Exchange Exploitation Still Impacting Organizations

Threat actors have a lot of options, including launching ransomware and other attacks.

Microsoft's Rodney Clark

‘Everybody Was Surprised’: 6 Partners React to Rodney Clark Becoming Microsoft’s New Channel Chief

Clark replaced Gavriella Schuster, who was very popular in Microsoft’s partner community.

Semperis Partners Get New Vigilance Channel Program

Semperis’ leadership decided last year to create a global channel sales strategy.

Cyber attack

ConnectWise’s Perch Security: MSPs ‘Under Attack Like Never Before’

The report analyzes 2020 MSP security trends, and makes predictions and recommendations for 2021

Software update

Updated Bitdefender Partner Advantage Network Provides New Revenue Opportunities

The major update to the Bitdefender program is the new incumbency program.

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Galleries

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New, Changing Partner Programs: HPE, Zoom, Fortinet, Microsoft, More

April 12, 2021

Industry Perspectives

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Why Every MSP Should Consider TCO When Selecting a BCDR Solution

April 9, 2021

6 Ways to Ready Your Customers for 5G Security Challenges

April 5, 2021

Endpoint Security Is Huge in the Merging New World of Work

April 2, 2021

Webinars

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Top 3 Intel Security Technologies To Help Against Advanced Cybercrime Attacks

April 15, 2021

What to Look For: 2021 Threat Report

April 22, 2021

Health Care and SD-WAN: A Seller’s Guide

April 27, 2021

White Papers

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Top Tips: How Resellers Can Leverage Rackspace to Enhance Customer’s Cyber Security Protection with Microsoft 365 Security

March 30, 2021

Top Tips: Optimize Your Microsoft 365 Investment with Rackspace Technology

March 30, 2021

The Smart Approach to Cloud Workload Placement Decisions

March 19, 2021

Upcoming Events

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Channel Partners Conference & Expo

November 1, 2021 - November 4, 2021

MSP Summit

November 1, 2021 - November 2, 2021

Channel Evolution Europe

November 30, 2021 - December 1, 2021

Twitter

Microsoft's $19.7 billion deal to acquire @NuanceInc will expand NLP in #healthcare, @MicrosoftTeams… twitter.com/i/web/status/1…

April 12, 2021

.@BCNTelecom1 hires @BullsEye_Inc vet to lead #partnersales in the West. dlvr.it/RxX3s0 https://t.co/5h3hnYuRwt

April 12, 2021

.@Talkdesk adds to channel leadership team. #contactcenter dlvr.it/RxWxQ4 https://t.co/elsOhq7oMq

April 12, 2021

.@KaseyaCorp's latest Innovation Cycle strengthens IT Complete platform to support remote work and compliance requi… twitter.com/i/web/status/1…

April 12, 2021

.@CloudCommsAll survey shows changing service providers perceptions, plans. @mojomktg dlvr.it/RxWnBQ https://t.co/JuSUYQDxnT

April 12, 2021

Our latest programs roundup includes @TCGPartners, @CloudBoltSW, @Informatica, @Claroty and @netsapiens.… twitter.com/i/web/status/1…

April 12, 2021

RT @buffynaylor: https://t.co/jSLmLopfGL

April 12, 2021

RT @Craig_Galbraith: Important info here from our @EdwardGately about lingering impacts of the #MicrosoftExchange hack, plus #VMware vulner…

April 12, 2021