https://www.channelfutures.com/wp-content/themes/channelfutures_child/assets/images/logo/footer-new-logo.png
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2023 MSP 501 Application
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
    • Channel Leaders Lists
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
Channel Futures
  • NEWSLETTER
  • Home
  • Technologies
    • Back
    • SDN/SD-WAN
    • Cloud
    • RMM/PSA
    • Security
    • Telephony/UC/Collaboration
    • Cable
    • Mobility & Wireless
    • Fiber/Ethernet
    • Data Centers
    • Backup & Disaster Recovery
    • IoT
    • Desktop
    • Artificial Intelligence
    • Analytics
  • Strategy
    • Back
    • Mergers and Acquisitions
    • Channel Research
    • Business Models
    • Distribution
    • Technology Solutions Brokerages
    • Sales & Marketing
    • Best Practices
    • Vertical Markets
    • Regulation & Compliance
  • MSP 501
    • Back
    • 2023 MSP 501 Application
    • 2022 MSP 501 Rankings
    • 2022 NextGen 101 Rankings
  • Intelligence
    • Back
    • Galleries
    • Podcasts
    • From the Industry
    • Reports/Digital Issues
    • Webinars
    • White Papers
  • Channel Futures TV
  • EMEA
  • Channel Chatter
    • Back
    • People on the Move
    • New/Changing Channel Programs
    • New Products & Services
    • Industry Honors
  • Resources
    • Back
    • Advisory Boards
    • Industry Organizations
    • Our Sponsors
    • Advertise
    • 2023 Editorial Calendar
  • Awards
    • Back
    • 2022 MSP 501
    • Channel Influencers
    • Circle of Excellence
    • DE&I 101
    • Technology Advisor 101 (TA 101)
    • Channel Leaders Lists
  • Events
    • Back
    • 2023 Call for Speakers
    • CP Conference & Expo
    • MSP Summit
    • Channel Partners Europe
    • Channel Partners Event Coverage
    • Webinars
    • Industry Events
  • About Us
  • DE&I
    • Newsletter
  • REGISTER
  • MSPs
  • VARs / SIs
  • Agents
  • Cloud Service Providers
  • Channel Partners Events
 Channel Futures

Strategy


Artificial Intelligence Robot

Zero One: Where Is Artificial Intelligence in Business Today?

  • Written by Tom Kaneshige
  • February 9, 2018
Business leaders across industries know AI can bring about business outcomes today and disruption tomorrow.

For many, artificial intelligence (AI) stirs images of a futuristic cyborg (like the one pictured above), but business people know that the groundbreaking technology is here today. The smartest ones have already put it to work.

Forrester reports that 63 percent of business technology decision makers – mostly chief data officers and chief analytics officers – are implementing, have implemented, or are expanding AI in their businesses. Nearly 60 percent say changing their business with AI over the next 12 months is a high, or critical, priority.

Along these lines, a PwC report found that 72 percent of business executives believe AI will be the business advantage of the future. All tallied, the global AI spend will reach $15.7 trillion by 2030, with entire nations sparring over AI dominance.

This year, PwC predicts AI will “get down to earth” and help companies in all sorts of ways, such as making their big-data bets pay off and guarding against cyberattacks.

These predictions about AI are “informed by what our leaders in assurance, consulting, and tax see on the ground with clients around the world who are grappling with how to put AI to work in their organizations and prepare their employees for a world in which AI is everywhere,” PwC states.

But where, exactly, is AI today?

In a Harvard Business Review article this month, “Artificial Intelligence for the Real World,” Thomas H. Davenport and Rajeev Ronanki identify three types of AI: process automation typically for back-office administrative and financial activities; cognitive insight, which the authors call “analytics on steroids” for detecting patters in vast data sets; and cognitive engagement, such as chatbots and intelligent agents.

Market-research firm Ovum breaks down AI use cases by industry. Here are a few of them:

  • Retail: order management and fulfillment, merchandizing, pricing and promotions
  • Insurance: fraud, digital channels, marketing
  • Health care: digital imaging, patient relationship management, medical records
  • Government: citizen self-service, citizen relationship, payments
  • Media: data management, programmatic marketing, content delivery
  • Utilities: data management, customer experience, smart grid
  • Banking: digital banking, cybersecurity, risk management

Each industry has roadblocks to AI adoption, largely based on their maturity level, according to a recent McKinsey & Company article, “Artificial Intelligence: The Time to Act Is Now.” The industrial sector, for instance, has huge AI potential, but member companies remain resistant. That’s a far cry from the automotive industry, which is accelerating toward the driverless AI car.

“For producers of AI products and services, this means that value capture will be staggered, with some industries initially producing higher returns than others,” say the McKinsey authors.

Tom Kaneshige writes the Zero One blog covering digital transformation, AI, marketing tech and the Internet of Things for line-of-business executives. He is based in Silicon Valley. You can reach him at [email protected].

Tags: Agents Cloud Service Providers MSPs VARs/SIs Strategy

Most Recent


  • HP's Dave McQuarrie at Amplify 2023
    HP Apologizes, Thanks Partners for Sticking with Them, Promises Improvements
    “We know it has not been easy,” HP chief commercial officer Dave McQuarrie told partners.
  • online survey
    Kaseya MSP Survey: Growing Importance of Automation, Cybersecurity Remains Top Challenge
    MSPs will need to be up to speed on their security offerings to meet SMB demand.
  • Cloud Roundup
    Google Cloud Lashes Out at Microsoft, New Hurdle for Broadcom-VMware
    This cloud computing wrap-up showcases some big news and happenings at more under-the-radar cloud firms.
  • data center frustration
    Kyndryl Confirms Layoffs as 'No. 1 Cost Is Always Flesh and Bone'
    IBM already announced layoffs impacting 3,900 employees.

Leave a comment Cancel reply

-or-

Log in with your Channel Futures account

Alternatively, post a comment by completing the form below:

Your email address will not be published. Required fields are marked *

Related Content

  • Cloud Phone
    AT&T to Offer Up to 1 Million Customers Cisco Webex Calling
  • M&A
    Why All MSPs Need to Understand the M&A Landscape
  • hurricane season
    4 Things MSPs Should Consider When Prepping for Hurricane Season
  • What's new?
    Partner Program Updates: Dell, Spectrum, Vonage, IBM, NetApp, More

Upcoming Events

View all

Channel Partners Conference & Expo

May 1, 2023 - May 4, 2023

Channel Partners Europe

June 13, 2023 - June 14, 2023

Channel Futures Leadership Summit

October 30, 2023 - November 2, 2023

Galleries

View all

Kaseya MSP Survey: Growing Importance of Automation, Cybersecurity Remains Top Challenge

March 30, 2023

Google Cloud Lashes Out at Microsoft, New Hurdle for Broadcom-VMware

March 30, 2023

Dell Adds Apex Managed Device Service to New Commercial PCs

March 30, 2023

Industry Perspectives

View all

AI Spells the End of End User Security

March 30, 2023

Why You Should Include Audiovisual Solutions in Your UC Services

March 28, 2023

Selling Your MSP: Strategic vs. Financial Buyers

March 22, 2023

Webinars

View all

Give Customers the Power: How MSPs Can Leverage Cloud Choice

April 4, 2023

DE&I Dialogue: How the Right DE&I Initiatives Can Propel Your Business

April 5, 2023

Meet the 2023 Channel Futures Channel Influencers

April 13, 2023

White Papers

View all

6 UCaaS Reseller Challenges and How Real World Businesses Solved Them

February 1, 2023

Frost Radar: North American UCaaS Market, 2022

February 1, 2023

The Complete Guide to White-Label UCaaS for Reseller Success

February 1, 2023

Channel Futures TV

View all

Kaseya, Post-Acquisition, Expanding ‘Well-Regarded’ Datto Partner Program

Aryaka ‘Driving Value to the Channel Community’ with Throttle

March 24, 2023

Coffee with Craig and James Episode 121: Hewlett Packard Enterprise

March 23, 2023

Real-Life M&A: Advice for a Successful Channel Deal

March 13, 2023

Twitter

ChannelFutures

.@Dell launches #DellLatitude and OptiPlex PCs, and Precision #workstations, adds Apex Managed Device Service.… twitter.com/i/web/status/1…

March 30, 2023
ChannelFutures

.@KaseyaCorp #MSP survey shows growing significance of automation, #cybersecurity remains clients' top challenge.… twitter.com/i/web/status/1…

March 30, 2023
ChannelFutures

.@HP thanks partners, promises to reduce wait times and complexity across organization. #HPAmplify… twitter.com/i/web/status/1…

March 30, 2023
ChannelFutures

.@Kyndryl #layoffs impacting a percentage of workforce. dlvr.it/SllFbF https://t.co/Bo77KdJMpx

March 30, 2023
ChannelFutures

[email protected] makes #DE&I a priority year-round, not just for @womenshistmonth. “A constant cadence of activism… twitter.com/i/web/status/1…

March 30, 2023
ChannelFutures

📺 Tune into the latest CFTV episode, brought to you by @HitachiVantara, all about how you can identify your competi… twitter.com/i/web/status/1…

March 30, 2023
ChannelFutures

“Things that are not possible are possible,” said @Google's @behshad_behzadi at #EnterpriseConnect about generative… twitter.com/i/web/status/1…

March 30, 2023
ChannelFutures

📺 We asked 2023 #ChannelInfluencer @peter_kujawa from Service Leadership what his secret sauce is- his work philoso… twitter.com/i/web/status/1…

March 30, 2023

MSP 501

The industry's largest and most comprehensive partner awards program.

Newsletters and Updates

Sign up for The Channel Report, Channel Futures Update, MSP 501 Newsletter and more.

Live Channel Events

Get the latest information on the next industry-leading Channel Partners event.

Galleries

Educational slide shows and images from live events.

Media Kit And Advertising

Want to reach our audience? Access our media kit.

DISCOVER MORE FROM INFORMA TECH

  • Channel Partners Events
  • Telecoms.com
  • MSP 501
  • Black Hat
  • IoT World Today
  • Omdia

WORKING WITH US

  • Contact
  • About Us
  • Advertise
  • Newsletter

FOLLOW Channel Futures ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X