Windstream (WIN) has launched a nationwide unified communications-as-a-service (UCaaS).

Dan Kobialka, Contributing writer

July 7, 2014

1 Min Read
Windstream today launched a nationwide unified communicationsasaservice UCaaS
Windstream today launched a nationwide unified communications-as-a-service (UCaaS).

Network communications provider Windstream has launched a nationwide unified communications-as-a-service (UCaaS) that is hosted in its data centers.

Windstream partnered with Avaya (AV), Cisco Systems (CSCO), Mitel (MITL) and others to develop its “fully managed cloud solution.”

The company’s UCaaS is designed for enterprises and mid-sized businesses and features:

  • 24×7 remote and onsite monitoring and support

  • Flat monthly billing

  • Multiprotocol Label Switching (MPLS) networking

“Our UC solution helps businesses create a more collaborative and connected workforce, providing anytime, anywhere access to a range of UC options, using a single, consistent interface,” Matt Preschern, Windstream’s senior vice president and enterprise chief marketing officer, said in a prepared statement. “UCaaS, supported by our team of experts and entirely hosted and managed by Windstream, from our data center to the MPLS network, provides the smart solutions and personalized service our customers need to help their businesses succeed.”

Wainhouse Research Senior Analyst Bill Haskins noted he believes Windstream’s UCaaS delivers myriad benefits for enterprises and mid-sized businesses.

“The introduction of seamless and uniform real-time communication platforms is driving enterprise adoption of unified communications (UC) solutions,” Haskins said. “[The] Windstream UCaaS is a cloud-based UC solution that yields a number of benefits and advantages, including the ability to reduce or eliminate capital investment, decrease management complexity and enhance the flexibility of upgrades; plus, it’s a multi-vendor solution that can be tailored to meet an enterprise’s specific requirements.”

Share your thoughts about this story in the Comments section below, via Twitter @dkobialka or email me at [email protected].

About the Author(s)

Dan Kobialka

Contributing writer, Penton Technology

Dan Kobialka is a contributing writer for MSPmentor and Talkin' Cloud. In the past, he has produced content for numerous print and online publications, including the Boston Business Journal, Boston Herald and Patch.com. Dan holds a M.A. in Print and Multimedia Journalism from Emerson College and a B.A. in English from Bridgewater State College (now Bridgewater State University). In his free time, Kobialka enjoys jogging, traveling, playing sports, touring breweries and watching football (Go Patriots!).  

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