Managed Services Acquisition: All Covered Buys Service Assurance
All Covered, a division of Konica Minolta, has acquired Service Assurance, a managed services provider (MSP) in Memphis, Tennessee. Both companies have previously appeared on our MSPmentor 100 list. Interestingly, All Covered positioned Service Assurance as a “managed IT outsourcing company.”
Konica acquired All Covered, a roll-up MSP, in 2011. At the time I wondered if All Covered would end its M&A activity. To the contrary, All Covered — which essentially has a nationwide footprint — has marched forward with more M&A deals.
The latest such deal involves Service Assurance, which launched in 1989 and has since expanded its services to include strategic IT planning, 24×7 help desk support, remote backup management, cloud services, email and security management. All Covered President Todd Croteau, in a prepared statement, pointed to a continued focus on managed IT services that improve SMB productivity.
It sounds like Service Assurance CEO Mark Giannini will stay on with All Covered as part of the deal — though I’m double-checking that nugget of info.
This is the latest in a growing list of MSP-centric mergers and acquisitions. The year, as expected, started with a tidal wave of activity.