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Strategy


Woman for Security story

From MSP to MSSP: How to Add Managed Security Services to Your MSP Business

  • Written by Christopher Tozzi
  • November 27, 2017
Even if you do not consider yourself an MSSP, you can add managed IT security services to your MSP service offerings in order to grow revenue and make your business more convenient for customers.

As IT security threats grow ever greater, so does demand for security services that actually work. If you’re an MSP, it’s high time to add managed security services to your service offerings.

MSP vs. MSSP

Over the past several years, managed security services have evolved into their own sort of discipline.

Although there is no official definition of what constitutes a managed security service or how a managed service security provider (MSSP) differs from a standard managed service provider (MSP), the general consensus is that MSSPs provide threat detection and response services.

MSPs, meanwhile, can and should adhere to IT security best practices when implementing any kind of service, but security itself is not their main offering.

From MSP to MSSP

I tend to think that drawing a stark distinction between MSPs and MSSPs is a bit problematic.

If you are an MSP, there is no reason you cannot also be an MSSP.

Doing so means adding security-centric services to your portfolio of service offerings.

Making the jump is only natural.

If you already deliver services like network management, storage configuration or IT infrastructure maintenance, offering managed security services for networks, storage systems and infrastructure should be an obvious proposition.

By providing such security services for customers, you can gain business, while allowing them to rely on you for standard services as well as security solutions.

In other words, you grow revenue, while your customers enjoy one-stop shopping.

Delivering Effective Managed Security Services

Of course, to provide effective managed security services, you need to know something about security.

What you need to know varies depending on exactly which types of managed security services you choose to offer.

Securing a Kubernetes cluster is very different from securing an on-premise bare-metal server rack, for example.

That said, if you align your managed security service offerings with your other service offerings, you probably already have the requisite expertise to offer effective security services in those areas.

Conclusion

The bottom line: If you’re looking for ways to grow an MSP business, adding managed security offerings to your mix of services is a good strategy.

This is especially true given that security threats have reached unpredecented levels.

Organizations are now in a hyper-aware state regarding IT security, and are more keen than ever to gain assistance with their security management needs.

Tags: Agents Cloud Service Providers MSPs VARs/SIs Security Strategy Technologies

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