Business Models


Channel Futures explores the steps businesses take to create the most successful models in the industry.

SugarCRM: The Next Big SaaS IPO?


Even amid a questionable economy, John Roberts (pictured) sounds upbeat. As CEO of SugarCRM, Roberts leads one of Silicon Valley’s fastest-growing open source software providers. But that’s not all. SugarCRM also offers its software as a service (SaaS).