Channel Futures explores the steps businesses take to create the most successful models in the industry.
Back in October, I asked readers if managed services could help VARs to better weather an economic slowdown. The overwhelming response from readers was “yes.” Now, MSP University is asking the same question again. And the blog entry, written by Erick Simpson, offers some compelling thoughts about MSPs thriving during weak economies. Take a look […]
As you likely heard, Dell is acquiring Everdream, the software-as-a-service and managed service platform provider. I firmly believe this will be part of a growing trend in 2008. Here are seven key lessons and considerations to keep in mind as Dell digests Everdream.
At first glance, most VARs use managed services to remotely administer PCs, notebooks, servers, routers–traditional network infrastructure. But take a closer look and you’ll discover that there are opportunities to manage other types of IP devices–including medical equipment, facilities (heat, electric, air conditioning), etc. A great example of this comes from Germany, where a major […]
During a discussion at CompTIA’s recent SMB Summit in Florida, some VARs mentioned that Cox Communications — the cable company — is attempting to push into managed services and develop closer relationships with small and mid-size businesses. Cox isn’t alone. Cable companies across the country are starting to offer managed IP services, which means solutions […]
Business intelligence. Yawn. A lot of VARs don’t have much interest in the BI market — and even fewer offer BI as a managed service or software as a service (SaaS). Until recently, BI was mostly an opportunity for large integrators targeting big enterprises. But that’s changing. Yesterday, I mentioned a hosted BI solution from […]
For many managed service providers, hosted email represents a first foray into software as a service (SaaS). But email is a commodity these days — a nice, basic offering that pays decent dividends but won’t make you rich. If you’re looking for growing SaaS opportunities, it might be time to embrace hosted CRM (customer relationship […]
What if you launched a new product or service and never bothered to tell anyone? VARs and solutions providers make that mistake over and over again, because they don’t know how to shape their marketing messages, nor are they sure how to get the word out about a new product or service. Some VARs, however, […]
Well, that didn’t take long. Only days after Cisco announced its managed services strategy, a major solutions provider says it has achieved the premium Cisco Powered Managed Service designations in Managed Unified Communications and Managed Security. The company, Getronics, has about 24,000 employees across 25 countries.
When we launched this site in late September, we assumed that the bulk of our content would focus on managed services for small and mid-size businesses. But as we listen to the MSP marketplace, it’s clear that the managed services movement is pushing deep into large enterprises. And companies like ComBrio and Third Brigade are […]
Still skeptical about the promise and payoff of managed services? Maybe you should pay a visit to Nimsoft. The managed service platform provider says 3Q 2007 sales grew 130 percent compared to 3Q 2006. Nimsoft says it also achieved EBITDA profitability, though I don’t pay that much attention to that financial metric.
I witnessed a rather interesting debate earlier this week at CompTIA’s SMB Summit. During the event, hosted in Bonita Springs, Fla., about 120 VARs debated the true definition of managed services. Eventually, attendees reached two clear conclusions: First, managed services are either (A) delivered remotely or (B) delivered on site — yes, on site. The […]
Voltage Security, which specializes in encryption technology, has launched a partner program that pushes security as a service (SaaS) opportunities out to channel partners. According to the Palo Alto, Calif.-based company, the program delivers recurring revenue opportunities to security VARs, managed service providers (MSPs), integrators and solutions providers.