Channel Futures explores the steps businesses take to create the most successful models in the industry.
Some managed service providers make bold statements about their momentum. But Positive Networks of Kansas is one of the few privately held MSPs actually willing to talk dollars and cents. The company, which focuses on managed security services, says its revenue has nearly doubled for the third consecutive year. But that’s not all.
Dell did some last-minute shopping before Christmas, acquiring The Networked Storage Company (TNWSC), a UK-based firm that specializes in IT consulting. The move comes only a few weeks after Dell announced an aggressive strategy to engage resellers, integrators and managed service providers. At first glance, TNWSC isn’t much of a threat to MSPs and other […]
Just what the tech world needs: Another acronym. Although I try to steer clear of technology jargon, the term “managed video service provider” (MVSP) caught my eye today. Applied Global Technologies is launching an end-to-end video collaboration service called PerfectMeetings. The announcement mentioned several trends involving MVSPs. That got me thinking about several vertical market […]
As I look into 2008, I’m starting to think that online backup has become a commodity — a managed service that every MSP has to offer as part of a larger suite of services. Thanks to heightened competition, the days of offering online backup as your one and only managed service are over. Dozens of […]
In addition to the seven tips for selling managed print services, there’s another simple way for you to transition your customers to higher-margin printer solutions: Promote the “green” benefits of solid ink technology, which generate 90 percent less waste and garbage compared to traditional laser printers, according to Xerox.
Want to generate recurring revenue from multifunction printers (MFPs)? Steve Spector, a business advisor at Xerox, offered a few recommendations to VARs attending a managed services luncheon in Boston today. According to Spector, here are seven questions VARs need to ask customers in order to turn an MSP sales lead into a buying customer.
If you’re located near Boston and want to dive into the managed services discussion, join me at a luncheon on Dec. 12 hosted by Xerox and Do IT Smarter. During the event, hosted at the Seaport Hotel, I’ll be researching a feature about VARs and hardware providers transitioning into the MSP space. You can find […]
We’re pleased to say several hundred VARs and managed service providers are participating in our MSPmentor 100 survey — which seeks to identify 100 of the world’s savviest MSPs. In January 2008, we’ll publish the MSPmentor 100 survey results, which will be based on a range of metrics (year-over-year managed services revenue growth, number of […]
Generally speaking, managed service providers are less dependent on IT vendors than traditional VARs, according to Larry Kesslin, president of 4 Profit, a consulting firm to channel companies. Kesslin shared the observation during Cisco Velocity, a marketing summit for about 200 Cisco partners this week in Miami.
So, you’re thinking about offering managed hardware as part of a monthly service contract. Before you make the move, consider this: Perhaps it’s time to take a close look at open source desktops (particularly Ubuntu Linux running OpenOffice) as an option for your customers. Here’s why.
Circle the date: Dell is inviting partners and MSPs to participate in a major channel briefing on December 5. During the teleconference, Greg Davis, VP and GM of Dell’s Americas Channel Group, will discuss Dell’s long-term vision for working with partners, and he’ll announce Dell’s latest channel plans. The call runs 1:15 to 2:15pm eastern. […]
Hi Folks. Thanks for visiting. Just a few quick updates on MSPmentor.net’s progress. We launched this site — a beta version — in late September. Since that time, several thousand VARs and managed services providers have visited MSPmentor.net. Here’s where we’re taking our growing reader base next.