Saalex Information Technology Has the Right Stuff for Legal Vertical
Not all channel partner businesses have the chops to offer cloud, security and compliance consulting and support to businesses bound by regulatory and compliance mandates. Saalex Information Technology (SaalexIT), a Saalex Solutions Inc. business unit, is an exception.
While SaalexIT hasn’t even celebrated its 10th year in business, its parent company, an engineering and consulting contractor for the Department of Defense (DoD) with $60 million in revenue, just celebrated its 20th birthday. SaalexIT, an MSSP, boasts expertise in IT security, compliance, internet and managed services.
The technology services division formed after an acquisition in 2010 and rebranded as SaalesxIT in 2012, focusing on SMB commercial and municipal businesses with up to 500 seats. The partner focuses on vertical markets such as insurance, legal, health care and financial services. Even with its cloud, security and compliance credentials, SaalexIT is not immune to the challenges of getting some business to leverage the cloud — take law firms, for example.
Michael Flavin, director of technology sales, North America, at SaalexIT, has a few ideas as to why law firms aren’t more aggressive with their cloud strategies.
“There are misperceptions about losing control of the data, whether that’s senior partners on the IT committee or it’s the IT directors that we’re working with,” he said.
Flavin also noted that, according to American Bar Association (ABA) statistics, only 56% of law firms have moved some infrastructure to the cloud.
“This shows they’re cherry picking rather than planning and entire end state architecture for the business,” he said.
Some other stats from the ABA — 63% of lawyers who use cloud services worry about security and confidentiality, and 40% worry about losing control of data.
Another observation Flavin makes about law firms — without the right expertise in place, some have failed with cloud migrations.
“They may have good, traditional on-premises tech support, and understand the lawyer use cases and workflows, but when it comes to cloud optimization and security, they often can’t answer those questions,” he said.
With cloud, security and compliance, the top three buckets of services SaalexIT offers, the partner consults with businesses to help them get compliant and helps with security as well.
“Compliant doesn’t mean they’re secure; we help get them aligned with the newest technologies to help them with cyberdefense,” said Flavin. He notes that almost half of law firms have had their data security practices audited at least once by their clients in the last year.
As written in a blog by Patterson Belknap Webb & Tyler LLP, lawyers don’t get a free pass when it comes to data security. In fact, two recent opinions by the ABA – 483 and 477 – state that law firms must not only have security in place but also be able to monitor and detect a breach, take reasonable steps to stop the breach, find out what information was accessed – was it exfiltrated? – and to notify the client.
That’s where SaalexIT’s security information and event management (SIEM) security operations center (SOC), SIEM/SOC, helps the partner win overcautious clients.
Last October, a 200-employee legal firm in California doing litigation work for the county of Los Angeles, was referred to SaalexIT by a technology partner doing business with the firm. The law firm has four offices.
Here’s a sample use case from the law firm: An attorney in one office has 50 GB of data, which she wants to …