IBM Taps Partners for ‘Store in The Cloud’ to Target Retail Transformation
… more easily manage their in-store point of sale systems. Building on the launch of the HP Engage One Prime point-of-sale system at last year’s NRF show, the company launched its new HP Engage Console, a cloud-based management tool that will offer unified endpoint management of point-of-sale systems as well as distribute applications to them.
“Basically, it enables a simple and secure push of apps and configuration settings through a single pane of glass portal,” said Aaron Weiss, VP and general manager of HP’s retail solutions business. “It reduces operating costs, while increasing uptime, and as that’s the overall goal, it also provides remote control capabilities and screen sharing. It will enable our customers – the retailers and the ISVs that adopt it – to debug issues directly. And there’s kiosk mode that will enable them to remotely play content for different use cases.”
Initially these solutions will support POS applications, but over time, Weiss said it will expand to other software.
“You’ll see us expand the use cases that will support and the monitoring the device-management capabilities, remote analytics that will go beyond just point of sale applications,” he said.
The company also launched the HP Engage Catalog, which it said makes it easier to discover, install and update applications on its POS devices and for ISVs to upload and update them directly onto HP’s servers for retailers to find. With these releases, HP’s Engage point-of-sale hardware is now certified with mobile device management (MDM) offerings from SOTI, TeamViewer and VMware and in the future Microsoft’s Intune. The solutions are slated for release next month.
Also prominent at the NRF show were new IoT solutions with embedded intelligence for shelf and inventory management as well as various robotics offerings. A notable example was Zebra Technologies, which launched its new SmartSight, a robot integrated with intelligent automation software. It uses computer vision, machine learning, workflow automation and the robotics features of Zebra’s EMA50 mobile automation system.
Zebra said the system is designed for large grocery retailers to discover when items are out of stock, inconsistencies in pricing and problems with shelf planograms. The company said SmartSight is a subscription-based offering that will detect these issues and push ways to mitigate them out to the mobile devices of store personnel. Partners can deliver it with either professional or managed services. Zebra said it can integrate with existing retail applications including buy online pickup in store (BOPIS) and buy online to deliver from store (BODFS) workflow systems.