Tyler Wallace, President and CEO, CTS Computers

What was/is your general reaction to and thoughts about the announcement?

I want to know how this will impact our relationship with Datto Backup and Unitrends since we use both solutions. And, what does the trajectory look like for both of their overlapping solutions?  I will say, we are excited to see how it would increase integration with Datto and the rest of our Kaseya stack since we are a Kaseya shop.

What do you predict the business impact will look like? The expansion?

After listening to [Kaseya CEO] Fred [Voccola] talk recently at Robin Robins’ boot camp, it sounds like business as usual, trying to tightly integrate the products but keeping them on different trajectories. Also, maintaining the great culture at Datto seems to be a focus.

What will this mean for partners? For the industry as a whole?

Again, Fred is saying it will be business as usual, but I know partners are now concerned about three-year locked in contracts and lack of innovation moving forward. For the industry, we are ultimately looking at a few big time players, but hopefully at the advantage of better integration of multiple products.  

Fred also mentioned that by integrating the products together and leveraging an AI named Cooper, Kaseya will help ensure that IT providers are using the products as effectively as possible to increase technician and staff productivity.

What will the new brand look like? Who and what will survive?

From the sounds of it, both brands will continue to survive and will look similar to they are now but with more tight integration.