MSPs See Value in Schnizzfest, TruMethods

Steven Butler is CIO of Hits Tech, a North Carolina-based MSP. This his first Schnizzfest.

“We’ve been a TruPeer member for eight months and the program has helped our company immensely with organizing and getting us marching in the right direction,” he said. “When they mentioned this event, we wanted to see what the big deal was about.”

TruMethods has been promoting MSP benefits for the last six months and Hits Tech has taken advantage of a lot of the benefits brought forth, Butler said.

“We’re very appreciative of the efforts they’ve put forward,” he said. “It not only helps us internally with our internal business, but also brings us some products that we can turn around and market to our customers as well.”

Kaseya’s acquisition of TruMethods “intrigued us,” Butler said.

“The fact that they’ve come together has turned out to be a really good thing for us,” he said.

Olena Glazunova is director of operations at Manawa Networks, a Toronto-based MSP. This is her second Schnizzfest and she’s attending for business development and community.

“It is a great opportunity to aspire for something bigger than yourself,” she said. “You can always find people here who are going through the same things in business, and you can find support and exchange of ideas. You just suddenly realize you’re not alone. There’s a healthy competition. You’re not just inspired to do something else, but you also kind of compete with your peers. Although you are geographically far away from each other, you’re not really competitors so it’s a healthy way. And because the groups have different maturity levels, there’s always the more mature companies that help others to grow.”

Glazunova said she agrees with Pica’s directive that MSPs need to change in the years ahead.

“Technology is one of the most evolving industries,” she said. “It changes literally month to month, something new comes up. A new threat comes up and a new solution comes up. People need to learn and adaptation is important. And you have to change from inside out.”