Benefits of In-Person TechSelect
CF: What has having TechSelect as a in-person event meant to you? Are you recruiting, receiving feedback, etc.?
Neal: So a little bit of all of the above. Being able to be live and in-person with our customers, the partners as well as our vendors, that’s really fun and it’s in my backyard. So it’s awesome. I think my biggest hope is that if I can speak to the customers both on stage as well as just the one-on-one conversations, understand what their needs are, and as it relates to whether it’s my part of the business or any part of the business, how can we enable them? If we can help them grow and help them succeed … and identifying the things where we could help them and applying that is my biggest hope.
Kirby: Networking with our partners live for the first time in quite awhile has been an awesome focus. You don’t get the same amount of conversation when you’re on the phone or over video. So just seeing people in person I think has been great. Of course, making sure from a vendor perspective that they’re able to leverage this platform and get their messages out there because I think there’s a lot that the vendors have to say about the last two years and about how things have changed. And I think as a partner, trying to consume all that information in one consolidated event — there’s a real benefit to that.
I’ve met new partners and welcomed new partners to the community. We’ve been actively recruiting new partners to join the community and also making sure not just that our existing members who have been around a little bit are having a great time, but also putting extra special emphasis on our new partners, too. I think it’s really important that they feel welcome and that they understand the benefits of the community. But for all partners here, we’re really ambassadors of TD Synnex, making sure that they understand how the offerings have evolved and all the ways that we’re doing. Through CommunitySolv, we are really evolving the way we bring these communities to market. And really who stands to benefit the most is the partners. They pay to be part of these communities. They invest in us, and we want to make sure that we’re investing in them wholeheartedly and that they’re benefiting from that.