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support

ServiceNow

  • Written by James Anderson
  • April 8, 2022

ServiceNow updated its platform to better support MSPs.

The San Diego release of the Now Platform upgraded the user interace and introduced new automation capabilities. More specifically, the update gave MSPs AI-based self-service and support for their customers. The new “Order Management for Technology Providers” capability enables faster provisioning.

Get details on the platform update.

 

 

 

 

 

 

 

 

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James Anderson

James Anderson is a news editor for Channel Futures. He interned with Informa while working toward his degree in journalism from Arizona State University, then joined the company after graduating. He writes about SD-WAN, telecom and cablecos, master agents and carriers. He has served as a moderator for multiple panels at Channel Partners events.

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